IT Automation & Platform Engineer - Remote

Zyte
Zagreb
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 8+ yearsSkills: ["Interpersonal skills","Communication","Autonomy","Problem-solving","Proactiveness"]

Architect and operate the internal technology ecosystem powering a globally distributed company, treating internal IT as an engineering discipline. Integrate and administer business-critical SaaS systems (CRM, support, billing, collaboration), design automated workflows and data synchronization, and build code-first internal automation using Python/Go and API/webhook integrations. Deliver IT service at a high level while strengthening security and compliance, including Zero Trust and ISO-aligned practices.

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FursaFursa
Zyte
Zyte
1 month ago

IT Automation & Platform Engineer - Remote

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Last checked: 16 hours agoStatus: Live

Job Summary

Architect and operate the internal technology ecosystem powering a globally distributed company, treating internal IT as an engineering discipline. Integrate and administer business-critical SaaS systems (CRM, support, billing, collaboration), design automated workflows and data synchronization, and build code-first internal automation using Python/Go and API/webhook integrations. Deliver IT service at a high level while strengthening security and compliance, including Zero Trust and ISO-aligned practices.
Location: Zagreb
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Administer and integrate business-critical SaaS systems (e.g., Salesforce/HubSpot, Zendesk/Intercom, Stripe/Chargebee, Atlassian/GitHub/Notion) and design workflows with reliable data synchronization.
  • •Build code-first internal automation systems including scripts, internal CLI tools, small services, API/webhook-driven event pipelines, and ChatOps integrations.
  • •Design and implement API-driven integrations between business systems, including CRM automation, syncing customer/billing/product usage data, and automating entitlement provisioning.
  • •Create internal tools and developer-friendly workflows such as onboarding/offboarding pipelines, identity and access provisioning automation, self-service IT automation, and internal APIs.
  • •Serve as a top-level IT support partner with root-cause analysis, and maintain security & compliance engineering aligned to ISO frameworks and Zero Trust principles.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •8+ years in IT/system or business systems engineering, including 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company.
  • •Strong scripting/programming skills in Python, Go, Bash, and Node.js.
  • •Solid experience operating GCP and AWS environments (VPCs, IAM roles, EC2/S3).
  • •Experience integrating external systems via REST/GraphQL APIs, OAuth, webhooks, and SaaS SDKs/frameworks.
  • •Deep knowledge of macOS and Linux plus identity/security experience (SSO/SAML/SCIM, identity lifecycle automation, Zero Trust).
Experience:8+ yearsSaaSPlatform
Skills:Interpersonal skillsCommunicationAutonomyProblem-solvingProactiveness
Certifications:ISO 27001SOC 2
Tech Stack:PythonGoBashNode.jsGCPAWSVPCIAMEC2S3RESTGraphQLOAuthWebhooksSaaS SDKsMacOSLinuxSSOSAMLSCIM

Company Brief

Zyte
Provides web data extraction and intelligence solutions, offering a cloud-based scraping platform, managed data services, and APIs to help businesses collect, structure, and integrate web data at scale for analytics and automation.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2010
WebsiteLinkedIn