2 days ago

Client Solutions Manager (CSM) - Real Money Gaming - Global Business Solutions - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own post-sale client relationships and drive product adoption for TikTok’s ad solutions in Real Money Gaming. Partner with Sales, Product, and Measurement to optimize complex auction campaigns, monitor performance, and deliver consultative, data-driven insights. Conduct regular business reviews, share marketplace feedback, support pre-sale research and pitches, and coordinate with product/engineering teams to troubleshoot client issues, improving outcomes over the long term.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive education on products, company updates, and best practices for clients and agencies
•Manage and grow post-sale relationships by monitoring and analyzing auction ads campaign performance and improving results
•Lead campaign management, including setup and optimization, and translate performance data into data-driven business insights
•Share marketplace feedback to guide advertising strategy and support pre-sale research and pitches
•Collaborate across product and engineering teams to troubleshoot client issues and run regular business reviews from a consultative, long-term perspective

Key Requirements

•5+ years of experience in account management/client services roles in digital marketing
•Real Money Gaming (RMG) industry knowledge
•Experience managing key accounts in branding and performance advertising
•Experience managing performance advertisers and understanding their challenges
•Ability to analyze data and identify insights to assess campaign performance; English proficiency required

Experience:5+ yearsDigital marketingReal money gamingPerformance advertising

Skills:Client-service orientationData-driven problem solvingProactive attitudeComfort with ambiguityAttention to detail

Languages:English

Tech Stack:ExcelSQLData analytics

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Client Solutions Manager (CSM) - Real Money Gaming - Global Business Solutions - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive education on products, company updates, and best practices for clients and agencies
•Manage and grow post-sale relationships by monitoring and analyzing auction ads campaign performance and improving results
•Lead campaign management, including setup and optimization, and translate performance data into data-driven business insights
•Share marketplace feedback to guide advertising strategy and support pre-sale research and pitches
•Collaborate across product and engineering teams to troubleshoot client issues and run regular business reviews from a consultative, long-term perspective

Key Requirements

•5+ years of experience in account management/client services roles in digital marketing
•Real Money Gaming (RMG) industry knowledge
•Experience managing key accounts in branding and performance advertising
•Experience managing performance advertisers and understanding their challenges
•Ability to analyze data and identify insights to assess campaign performance; English proficiency required

Experience:5+ yearsDigital marketingReal money gamingPerformance advertising

Skills:Client-service orientationData-driven problem solvingProactive attitudeComfort with ambiguityAttention to detail

Languages:English

Tech Stack:ExcelSQLData analytics

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn