Service Manager

EquipmentShare
Minnesota
Workplace: OnsiteFull timeUSD 75,000 - 105,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Adaptability","Customer service","Communication"]

Lead a team of Heavy Equipment Maintenance Technicians at a rental facility in Rochester, MN. Use the company’s tech platform to create, assign, and monitor work orders, track service intervals, diagnose issues using data, and order parts. Schedule repairs for customer and company-owned equipment while maintaining customer relationships, promptly resolving inquiries, and driving employee training, development, and a safe work environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
1 day ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead a team of Heavy Equipment Maintenance Technicians at a rental facility in Rochester, MN. Use the company’s tech platform to create, assign, and monitor work orders, track service intervals, diagnose issues using data, and order parts. Schedule repairs for customer and company-owned equipment while maintaining customer relationships, promptly resolving inquiries, and driving employee training, development, and a safe work environment.
Location: Minnesota
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Coordinate and supervise the quality performance of equipment mechanics and service personnel.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Use technology to create, assign, and monitor work orders, track service intervals, and diagnose issues.
  • •Maintain and nurture customer relationships to ensure satisfaction and keep customers informed about additional ways to improve their business.
  • •Train and develop employees, maintain a safe work environment, and respond to customer inquiries, requests, and complaints.

Pay and Benefits

Salary: USD 75,000 - 105,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3 years of maintenance and service experience, ideally in the rental or related construction industry.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced growing company and stay up to date on EquipmentShare products and services.
  • •Experience and/or background in the construction industry is preferred.
  • •Superior customer service, teamwork, and verbal/written communication skills.
Experience:Rental industryConstruction industryField serviceMaintenance and repair
Education:High School
Skills:Interpersonal skillsProblem-solvingAdaptabilityCustomer serviceCommunication
Licenses:Valid driver's license
Languages:English
Tech Stack:T3 platformWork orders

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn