Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 18 - 21.5 hourlyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Customer focus","Communication","Adaptability","Sales mindset"]

Lead and motivate store teams to deliver outstanding consumer experiences using the C.H.A.R.M service model. Oversee day-to-day activities by delegating tasks, monitoring progress, and maintaining high service standards. Support all store departments—POS, customer service, merchandising, visual presentation, and stockroom operations—while driving personal and team sales goals and ensuring compliance, cash handling, and asset protection procedures.

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Crocs Inc.
Crocs Inc.
3 hours ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and motivate store teams to deliver outstanding consumer experiences using the C.H.A.R.M service model. Oversee day-to-day activities by delegating tasks, monitoring progress, and maintaining high service standards. Support all store departments—POS, customer service, merchandising, visual presentation, and stockroom operations—while driving personal and team sales goals and ensuring compliance, cash handling, and asset protection procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Champion a positive team culture by sharing ideas, feedback, and concerns while consistently demonstrating core values.
  • •Assist across store departments, including POS management, customer service, merchandising, visual presentation, and stockroom operations.
  • •Lead on the sales floor and work with Store Management to achieve and exceed personal and team sales goals.
  • •Perform key holder responsibilities including opening/closing procedures, cash handling, store recovery standards, and ensuring asset protection, shortage prevention, inventory control, and compliance.

Pay and Benefits

Salary: USD 18 - 21.5 hourly

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with a preference for candidates with prior store leadership roles.
  • •Flexibility to work nights, weekends, holidays, and extended hours, with regular attendance and punctuality.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to meet physical demands such as lifting up to 30 pounds with assistance and standing/walking for at least 8 hours per shift.
Experience:2-3 yearsRetail
Skills:LeadershipCustomer focusCommunicationAdaptabilitySales mindset
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn