Market Supply Executive

Pernod Ricard
Glasgow
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Skills: ["Attention to detail","Organizational skills","Professional communication","Data accuracy","Process adherence"]

Own customer order entry and data accuracy to support the end-to-end order-to-dispatch workflow. Maintain orders in internal systems, manage shipment bookings with freight carriers, and prepare/maintain fulfilment documentation aligned to compliance requirements. Coordinate with Market Supply Leads, despatch planning, warehousing, logistics, and production planning to keep milestones updated. Respond to routine customer and market queries, escalating non-routine issues as needed while continuously improving administrative processes.

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Pernod Ricard
Pernod Ricard
3 days ago

Market Supply Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own customer order entry and data accuracy to support the end-to-end order-to-dispatch workflow. Maintain orders in internal systems, manage shipment bookings with freight carriers, and prepare/maintain fulfilment documentation aligned to compliance requirements. Coordinate with Market Supply Leads, despatch planning, warehousing, logistics, and production planning to keep milestones updated. Respond to routine customer and market queries, escalating non-routine issues as needed while continuously improving administrative processes.
Location: Glasgow
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Accurately maintain customer orders and update system milestones to support order acceptance and compliance checks.
  • •Arrange and manage shipment bookings with freight carriers, including checking product codes, quantities, delivery details, pricing and requirements.
  • •Prepare, upload and maintain fulfilment and shipment documentation, ensuring correct filing and version control aligned to HMRC/excise and bonded warehouse standards.
  • •Coordinate workflow progression by completing required checks/updates and liaising with Market Supply Leads, despatch planning, warehousing, logistics and production planning.
  • •Respond to routine customer and market queries within defined limits, escalating non-routine or complex queries to the Market Supply Lead.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsurancePensionLife AssuranceEmployee Discounts

Key Requirements

  • •Experience in an administrative, customer service or data-processing role within a structured environment.
  • •High attention to detail and accuracy when handling data, documentation and system inputs.
  • •Confident user of computer systems with good MS Office capability.
  • •Strong organisational skills to manage assigned workflows and meet deadlines.
  • •Clear, professional communication skills and the ability to follow defined processes and instructions.
Skills:Attention to detailOrganizational skillsProfessional communicationData accuracyProcess adherence
Tech Stack:MS Office

Company Brief

Pernod Ricard
Global producer and distributor of premium wines and spirits, with a portfolio of internationally recognized alcoholic beverage brands. Operates across markets worldwide through manufacturing, marketing, and large-scale distribution.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn