Sachbearbeitung - Service - Klimatechnik (w/m/d)

Trane Technologies
Germany
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Organizational skills","Time management","Prioritization","Customer communication"]

Handle end-to-end administrative service coordination for climate and refrigeration technology: create, check, and follow up offers, orders, and invoices; support customers and service partners by phone and in writing; maintain customer and service data in relevant systems; monitor appointments and ensure smooth day-to-day execution; and assist with dispatch planning and complaint processing in close collaboration with service, sales, and technical teams.

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Trane Technologies
Trane Technologies
15 hours ago

Sachbearbeitung - Service - Klimatechnik (w/m/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Handle end-to-end administrative service coordination for climate and refrigeration technology: create, check, and follow up offers, orders, and invoices; support customers and service partners by phone and in writing; maintain customer and service data in relevant systems; monitor appointments and ensure smooth day-to-day execution; and assist with dispatch planning and complaint processing in close collaboration with service, sales, and technical teams.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Independently manage administrative service processes.
  • •Create, review, and track offers, orders, and invoices.
  • •Support customers, service partners, and internal contacts by phone and in writing.
  • •Coordinate and administratively support service dispatches; monitor appointments and ensure smooth operations.
  • •Maintain customer, order, and service data; support dispatch planning and process complaints and billing documents.

Pay and Benefits

Perks:Pension

Key Requirements

  • •Completed commercial training, ideally in service, logistics, or dispatching/coordination.
  • •Experience in technical customer service, dispatch planning, or service dispatching is an advantage.
  • •Strong organizational skills and excellent time management.
  • •Ability to set priorities in a dynamic environment.
  • •Good English skills and very good MS Office knowledge.
Experience:Customer serviceDispatching
Education:Certification / Diploma
Skills:Organizational skillsTime managementPrioritizationCustomer communication
Languages:English
Tech Stack:MS Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn