Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Deliver a customer-first experience across the car-buying and selling journey by guiding customers through sales, appraisals, test drives, and financing. Conduct vehicle condition and cosmetic inspections, manage inventory check-in and reconciliation, and handle key paperwork and payments. Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements to keep a clean, orderly work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and communicate appraisal findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks like paperwork, audits, and payments.
•Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•Strong communication skills with confidence in representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and communicate appraisal findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks like paperwork, audits, and payments.
•Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•Strong communication skills with confidence in representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website