Insomniac - EDC Orlando 2026 Seasonal Box Office Attendant

Live Nation Entertainment
Orlando
Workplace: OnsitePart timeUSD 16.5 - 19 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","De-escalation","Professional communication","Attention to detail","Adaptability"]

Provide high-touch customer service at the EDC Orlando box office, helping patrons with ticket orders and will-call resolution. Use the Front Gate box office system to verify customer details, distribute tickets, troubleshoot scanning issues, and process cash and credit card transactions via POS. Maintain a professional, upbeat presence in a fast-paced environment, keep the area organized, and be prepared with event information and safety procedures (including evacuation).

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Live Nation Entertainment
Live Nation Entertainment
5 days ago

Insomniac - EDC Orlando 2026 Seasonal Box Office Attendant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide high-touch customer service at the EDC Orlando box office, helping patrons with ticket orders and will-call resolution. Use the Front Gate box office system to verify customer details, distribute tickets, troubleshoot scanning issues, and process cash and credit card transactions via POS. Maintain a professional, upbeat presence in a fast-paced environment, keep the area organized, and be prepared with event information and safety procedures (including evacuation).
Location: Orlando
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Actively participate in training for the Front Gate box office system to assist patrons with ticket orders.
  • •Identify will-call orders by verifying customer details and distribute tickets properly.
  • •Resolve ticket scanning issues at the gate in a timely and courteous manner.
  • •Accurately process cash and credit card transactions using the Front Gate POS system.
  • •Provide accurate event information, maintain area cleanliness, and follow safety/evacuation procedures.

Pay and Benefits

Salary: USD 16.5 - 19 hourly

Key Requirements

  • •Sales and customer service-related work experience is preferred.
  • •Comfortable using a computer.
  • •Interact professionally with all levels of individuals and de-escalate situations before they become unpleasant.
  • •Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • •Must maintain and carry a valid driver’s license at all times.
Skills:Customer serviceDe-escalationProfessional communicationAttention to detailAdaptability
Licenses:Valid driver’s license
Tech Stack:Front Gate box office systemFront Gate POSPOS system

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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