Sales Administration Officer

Midis Group
Casablanca
Workplace: OnsiteFull timeFunction: SalesExperience: 2-4 yearsEducation: bachelorsSkills: ["Administrative","Organizational","Detail-oriented","Communication","Proactive"]

Process software and hardware purchase orders end to end: receive orders via email/CRM, price and create ERP accounts, upload purchase orders in Salesforce, and track shipments while resolving discrepancies. Serve as the primary customer contact, coordinate order fulfillment with logistics, sales, and credit teams, handle complaints and escalations, and keep customers and internal stakeholders updated with backlogs and sales reporting.

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FursaFursa
Midis Group
Midis Group
1 month ago

Sales Administration Officer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Process software and hardware purchase orders end to end: receive orders via email/CRM, price and create ERP accounts, upload purchase orders in Salesforce, and track shipments while resolving discrepancies. Serve as the primary customer contact, coordinate order fulfillment with logistics, sales, and credit teams, handle complaints and escalations, and keep customers and internal stakeholders updated with backlogs and sales reporting.
Location: Casablanca
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Receive orders related to software and/or hardware through email or CRM and update customers accordingly.
  • •Price and create an ERP account, input orders into the vendor’s system, and update Salesforce and Traverse.
  • •Upload purchase orders in Salesforce.
  • •Track shipments, update tracking files, and resolve issues or discrepancies with stakeholders.
  • •Act as primary customer contact: coordinate order fulfillment, handle complaints/escalations, and update customers and internal stakeholders on backlogs and sales reports.

Key Requirements

  • •2–4 years of experience in Sales Administration, Sales Support, or a similar coordination role.
  • •Strong administrative and organizational skills, able to manage multiple priorities and meet deadlines.
  • •Experience handling quotations, invoicing, order processing, and sales documentation with high accuracy.
  • •Ability to follow established processes and ensure compliance with internal procedures and company policies.
  • •Detail-oriented with strong follow-up and communication skills to collaborate with sales, finance, operations, and customers.
Experience:2-4 years
Education:Bachelor's in Business Administration
Skills:AdministrativeOrganizationalDetail-orientedCommunicationProactive
Tech Stack:ERPSalesforceTraverseCRM

Company Brief

Midis Group
Midis Group is a technology distributor delivering value-added distribution, solutions, and services across the Middle East, Africa and CIS regions, partnering with global vendors to provide IT infrastructure, cybersecurity, cloud and software solutions via channel partners.
Industry: Wholesale & Distribution
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Website