Entry Level Claims Adjuster (Stevens Point, WI, US)

Zurich Insurance
United States
Workplace: HybridFull timeFunction: Insurance & ActuarialExperience: 1-2 yearsEducation: high_schoolSkills: ["Empathy","Communication","Attention to detail","Customer service","Ability to learn"]

Assess and investigate travel-related insurance claims, applying policy guidelines to determine coverage and claim validity. Provide exceptional support to claimants throughout the process, using clear communication to gather documentation and establish action plans. Spend much of your time conversing with stakeholders to resolve claims within 30–45 days, while maintaining detailed claim records and complying with statutory and regulatory requirements. Entry-level role with training provided.

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Zurich Insurance
Zurich Insurance
1 month ago

Entry Level Claims Adjuster (Stevens Point, WI, US)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Assess and investigate travel-related insurance claims, applying policy guidelines to determine coverage and claim validity. Provide exceptional support to claimants throughout the process, using clear communication to gather documentation and establish action plans. Spend much of your time conversing with stakeholders to resolve claims within 30–45 days, while maintaining detailed claim records and complying with statutory and regulatory requirements. Entry-level role with training provided.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Assess and investigate travel-related claims and apply policy guidelines to determine coverage and claim validity.
  • •Provide exceptional customer support to claimants throughout the claims process.
  • •Communicate with claimants using empathy to gather documentation and coordinate timely claim resolution.
  • •Spend 50-75% of time conversing with stakeholders to bring claims to final resolution within 30-45 days.
  • •Maintain detailed claim records in internal claims systems and comply with statutory and regulatory requirements across applicable jurisdictions.

Pay and Benefits

Perks:Health Insurance401kEap ProgramsParental LeaveVolunteer Leave

Key Requirements

  • •Minimum high school diploma or equivalent.
  • •1-2 years of customer service experience.
  • •Be eager to learn new skills within claims and the insurance industry.
  • •Excellent written and verbal communication skills.
  • •Willing to obtain State Specific Adjuster Licensing within 6 months of employment; live within 150 miles of Stevens Point and commute to the office 2-3 days per month (if outside a reasonable commute).
Experience:1-2 years
Education:High School
Skills:EmpathyCommunicationAttention to detailCustomer serviceAbility to learn
Certifications:State Specific Adjuster Licensing

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn