Content Enforcement Quality Assurance Associate, Eco Governance - AI Data Service and Operations

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringEducation: bachelorsSkills: ["Attention to detail","Analytical thinking","Self-motivation","Solution-oriented thinking","Ability to multi-task"]

Join the ADSO team to ensure high-quality content enforcement at TikTok’s international products. You’ll develop and maintain operational guidelines, build and validate testing sets for QA calibration, arbitration, and assessments, and analyze high-risk cases to reduce enforcement discrepancies. Partner across Policy, Governance, Product, Engineering, Algo, and Training to translate guidelines into SOPs and training, while tracking quality and operational metrics to continuously improve accuracy and workflow efficiency.

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FursaFursa
TikTok
TikTok
1 month ago

Content Enforcement Quality Assurance Associate, Eco Governance - AI Data Service and Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Join the ADSO team to ensure high-quality content enforcement at TikTok’s international products. You’ll develop and maintain operational guidelines, build and validate testing sets for QA calibration, arbitration, and assessments, and analyze high-risk cases to reduce enforcement discrepancies. Partner across Policy, Governance, Product, Engineering, Algo, and Training to translate guidelines into SOPs and training, while tracking quality and operational metrics to continuously improve accuracy and workflow efficiency.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Entry level

Key Responsibilities

  • •Develop, refine, and maintain operational guidelines for assigned policy areas, translating policy intent into clear instructions aligned to changes and best practices.
  • •Produce, validate, and maintain high-quality testing sets for calibration, QA evaluation, arbitration, and operational assessments.
  • •Analyze complex, ambiguous, and high-risk cases to provide clarifications and reduce enforcement discrepancies.
  • •Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps to improve reviewer accuracy and consistency.
  • •Collaborate cross-functionally to ensure guidelines and testing sets are scalable and translated into SOPs and training materials.

Key Requirements

  • •Completion of a Bachelor's degree.
  • •Internship experience in Policy, Trust & Safety, or Quality Management, or 1+ years in Quality Assurance, Training, or Editorial Review.
  • •Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
  • •Ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
  • •Analytical ability evaluating qualitative content and using data to inform process improvements.
Education:Bachelor's
Skills:Attention to detailAnalytical thinkingSelf-motivationSolution-oriented thinkingAbility to multi-task
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn