Institutional Account Administrator II

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Customer service","Communication","Interpersonal/relationship building","Independent judgment","Confidentiality"]

Support Relationship Managers for a group of custody accounts by acting as the primary client contact and liaison between clients, relationship management, and back-office processing. Verify and approve daily custody processing activities, research and resolve client and internal issues, and ensure compliance through accurate control-point execution. Monitor and review account activity across cash flows, foreign exchanges, income repatriation, and account maintenance, while partnering on global activity and process improvements.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Institutional Account Administrator II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support Relationship Managers for a group of custody accounts by acting as the primary client contact and liaison between clients, relationship management, and back-office processing. Verify and approve daily custody processing activities, research and resolve client and internal issues, and ensure compliance through accurate control-point execution. Monitor and review account activity across cash flows, foreign exchanges, income repatriation, and account maintenance, while partnering on global activity and process improvements.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Serve as primary point of contact and liaison for assigned custody account relationships, including monitoring, reviewing, and balancing account activities.
  • •Verify and approve daily processing activities within the assigned custody team and meet internal deadlines for regulatory compliance and client service.
  • •Lead or assist with special projects and may temporarily assume a lead role when supervisory coverage is limited.
  • •Research and resolve client/partner and internal issues, escalate appropriately, and obtain client signatures for required tax documentation.
  • •Train/mentor new team members on Global Custody Administrator functions and make process-improvement suggestions to management.

Key Requirements

  • •Bachelor’s degree in business, finance, accounting or related field, or equivalent work experience.
  • •Proven excellent customer service skills focused on exceptional customer experience.
  • •Proven strong written and verbal communication skills to represent the Bank to internal and external clients.
  • •Proven experience operating with individual accountability and team-based performance, including managing multiple client accounts and projects under deadlines.
  • •Familiarity with securities systems and technology, products, and industry trends (and strong judgment handling confidential information).
Education:Bachelor's
Skills:Customer serviceCommunicationInterpersonal/relationship buildingIndependent judgmentConfidentiality
Tech Stack:Fifth Third DirectBNY Mellon WorkbenchMobiusACEBloombergDepository Trust CompanyXcitek Solutions PlusFee AdvantageRoscoeMicrosoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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