Account Manager, Americas

Talos
New York
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship management","Team collaboration","Negotiation","Problem-solving"]

Account Manager for Americas at Talos, serving as the strategic partner and primary client contact. Owns the post-contract lifecycle from onboarding to ongoing support, drives adoption and platform usage, and identifies cross-selling opportunities. Works with Sales, Product, Solutions, and Engineering to ensure client needs are met, while forecasting revenue and maximizing long-term contract value.

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FursaFursa
Talos
Talos
5 months ago

Account Manager, Americas

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Last checked: 4 hours agoStatus: Live

Job Summary

Account Manager for Americas at Talos, serving as the strategic partner and primary client contact. Owns the post-contract lifecycle from onboarding to ongoing support, drives adoption and platform usage, and identifies cross-selling opportunities. Works with Sales, Product, Solutions, and Engineering to ensure client needs are met, while forecasting revenue and maximizing long-term contract value.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data
  • •Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support
  • •Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities
  • •Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development
  • •Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage

Pay and Benefits

Equity and Bonus:Equity
Perks:Wellness StipendMeal AllowanceGym MembershipSocialsOffsite Events

Key Requirements

  • •3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales)
  • •Background in traditional capital markets required
  • •Experience with electronic trading platforms and workflows
  • •Excellent verbal and written communication skills
  • •Familiarity with digital assets and crypto markets preferred
Experience:3+ yearsTraditional capital marketsDigital assetsCrypto markets
Skills:CommunicationRelationship managementTeam collaborationNegotiationProblem-solving

Company Brief

Talos
Provides institutional-grade trading infrastructure and technology for digital assets, offering order execution, risk management, connectivity, and API-driven workflows for cryptocurrency market participants.
Industry: Fintech Infrastructure
Website