Staff Advanced Analytics, Community Blueprint & Quality

Airbnb
United States
Workplace: RemoteFull timeUSD 180,000 - 221,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 10+ yearsSkills: ["Analytical judgment","Communication","Independent execution","Cross-functional collaboration","Prioritization"]

Lead senior, hands-on analytics for the Community Blueprint Quality team, driving how Airbnb diagnoses and improves guest and host experience. Own end-to-end work from problem framing to leadership-ready recommendations through deep-dive customer experience analysis, experimentation (A/B and quasi-experiments), causal inference, and experimentation readouts. Build and validate metrics, develop analytics artifacts for self-serve insights, and use LLM-assisted analytics to scale root-cause taxonomy and structured insights.

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FursaFursa
Airbnb
Airbnb
18 hours ago

Staff Advanced Analytics, Community Blueprint & Quality

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead senior, hands-on analytics for the Community Blueprint Quality team, driving how Airbnb diagnoses and improves guest and host experience. Own end-to-end work from problem framing to leadership-ready recommendations through deep-dive customer experience analysis, experimentation (A/B and quasi-experiments), causal inference, and experimentation readouts. Build and validate metrics, develop analytics artifacts for self-serve insights, and use LLM-assisted analytics to scale root-cause taxonomy and structured insights.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Conduct strategic deep dives into customer experience drivers to identify symptoms, diagnose root causes, and recommend interventions.
  • •Design, execute, and analyze experiments (A/B tests and quasi-experiments) to measure impact of quality and blueprint initiatives.
  • •Build and apply causal inference frameworks (diff-in-diff, synthetic controls, propensity matching) to estimate the true impact of product, policy, and operational changes.
  • •Leverage LLMs and AI-assisted analytics to extract structured insights from unstructured data and scale root-cause taxonomy generation.
  • •Develop metrics and analytical artifacts (queries, dashboards, readouts), and translate analyses into clear recommendations for senior leadership.

Pay and Benefits

Salary: USD 180,000 - 221,000 annually

Key Requirements

  • •10+ years of experience in advanced analytics, data science, or applied quantitative analysis (industry experience required).
  • •Hands-on expertise in SQL and at least one programming language (Python or R).
  • •Proven experience designing and analyzing A/B experiments and applying statistical methods to real-world product problems.
  • •Experience with causal inference (e.g., diff-in-diff, synthetic controls, propensity scoring) to solve ambiguous business problems.
  • •Experience with AI-assisted analytics workflows (e.g., Claude, ChatGPT, internal LLM agents), including prompt engineering and structured extraction from unstructured text.
Experience:10+ yearsMarketplaceProduct analyticsCustomer experienceTrust & safety
Skills:Analytical judgmentCommunicationIndependent executionCross-functional collaborationPrioritization
Tech Stack:SQLPythonRA/B testingQuasi-experimentsDiff-in-diffSynthetic controlsPropensity matchingPropensity scoringLLMsPrompt engineeringClaudeChatGPT

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn