Industrial Relations Manager

HSBC
Mexico
Workplace: OnsiteFull timeFunction: People, HR & TalentEducation: bachelorsSkills: ["Negotiation","Influencing","Stakeholder management","Judgment","Communication"]

Lead industrial and employee relations governance by owning labour relations controls, managing union engagement and collective bargaining activities, and providing strategic advice to business leaders on negotiation positions and risk trade-offs. Drive compliance with People FIM and internal control standards, remediate audit and regulatory actions, and manage complex, time-sensitive ER/IR casework. Coach managers, build capability through playbooks and communications, and ensure fair, procedurally sound outcomes.

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FursaFursa
HSBC
HSBC
2 days ago

Industrial Relations Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead industrial and employee relations governance by owning labour relations controls, managing union engagement and collective bargaining activities, and providing strategic advice to business leaders on negotiation positions and risk trade-offs. Drive compliance with People FIM and internal control standards, remediate audit and regulatory actions, and manage complex, time-sensitive ER/IR casework. Coach managers, build capability through playbooks and communications, and ensure fair, procedurally sound outcomes.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Lead end-to-end union engagement, consultation, and negotiation, including collective bargaining agreement interpretation, application, and updates.
  • •Act as a key control owner for People FIM adherence and internal control standards across IR/ER processes, managing IR/ER risks and escalation paths.
  • •Plan and execute required consultation/negotiation activities for strategic business change, partnering with People, Legal, Compliance, and business leadership.
  • •Manage a high volume of complex ER/IR cases, ensuring consistent, fair outcomes and reducing procedural errors within strict timelines.
  • •Coach and enable people managers on labour relations, disciplinary processes, union interactions, and documentation; contribute to training and playbooks.

Key Requirements

  • •Significant experience in industrial relations and employee relations, including union negotiation/collective bargaining and dispute resolution in a regulated environment (financial services preferred).
  • •Experience leading complex, time-sensitive consultation processes for organisational change.
  • •Proven track record managing high-volume ER casework, including disciplinary processes with defined procedural timelines.
  • •Strong knowledge of local labour law, union frameworks, collective bargaining agreements, and grievance/disciplinary procedures.
  • •Bachelor’s degree in Human Resources, Law, Industrial Relations, or a related field (postgraduate qualifications are an advantage).
Experience:Financial services
Education:Bachelor's in Human Resources, Law, Industrial Relations, or a related field
Skills:NegotiationInfluencingStakeholder managementJudgmentCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn