Senior Associate-Digital Product Management

American Express
Gurugram
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Analytical mindset","Detail-oriented","Root cause analysis","Process improvement"]

Own outbound customer data bureau reporting product strategy and execution, ensuring accurate, timely credit bureau reporting aligned to regulatory standards. Define and prioritize features, user stories, and backlogs, partnering with engineering, data, compliance, risk, and analytics to build reporting pipelines, validation frameworks, and integrations across banking and dispute platforms. Drive improvements using metrics, reconciliation analysis, and data governance while advancing automated, AI/ML-assisted reporting solutions.

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FursaFursa
American Express
American Express
1 day ago

Senior Associate-Digital Product Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Own outbound customer data bureau reporting product strategy and execution, ensuring accurate, timely credit bureau reporting aligned to regulatory standards. Define and prioritize features, user stories, and backlogs, partnering with engineering, data, compliance, risk, and analytics to build reporting pipelines, validation frameworks, and integrations across banking and dispute platforms. Drive improvements using metrics, reconciliation analysis, and data governance while advancing automated, AI/ML-assisted reporting solutions.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own product strategy and execution for outbound customer data bureau reporting, ensuring accurate and timely reporting to credit bureaus.
  • •Define and prioritize features, user stories, and backlogs aligned with regulatory requirements, business goals, and customer impact.
  • •Partner cross-functionally to design and implement reporting pipelines, validation frameworks, and integrations across banking systems, digital wallets, and dispute platforms.
  • •Analyze pre- and post-reporting metrics, reconciliation reports, and error trends to drive continuous improvements, especially for disputes and fraud scenarios.
  • •Manage the full lifecycle of reporting products from data mapping and onboarding to validation, certification, and ongoing optimization while improving data governance and auditability.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementPaid LeaveWellness Stipend

Key Requirements

  • •2+ years of experience in Product Analyst & Data Products, preferably in reporting or compliance domains.
  • •Strong understanding of Customer Data Reporting, Credit Bureau processes, or Financial Data ecosystems.
  • •Experience with data pipelines, data quality frameworks, and reconciliation processes.
  • •Agile proficiency including writing user stories and managing backlogs in sprint-based environments.
  • •Ability to collaborate with risk, compliance, and regulatory stakeholders and maintain audit-ready accuracy and compliance.
Experience:2+ years
Education:Bachelor's
Skills:CommunicationAnalytical mindsetDetail-orientedRoot cause analysisProcess improvement
Languages:English
Tech Stack:AI/MLGenAIGCPLUMIOTLUCYAgile

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn