Senior Specialist, GBS Transformation & Enabling Services

Pandora Group
Warsaw
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Coordination","Communication","Stakeholder management","Organizational skills","Proactive ownership"]

Drive SAP rollout readiness within Pandora’s GBS Transformation & Enabling Services team. Own defined rollout subprocesses across Compass phases (Design, Build/UAT, Cutover, Hypercare), coordinating milestones, risks, dependencies, and stakeholder communications. Lead change and training readiness activities with super users and end users, support cutover operational alignment, and manage governance routines, trackers, RAID logs, and decision-support documentation in collaboration with Implementation Managers and OCM.

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FursaFursa
Pandora Group
Pandora Group
1 month ago

Senior Specialist, GBS Transformation & Enabling Services

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Job Summary

Drive SAP rollout readiness within Pandora’s GBS Transformation & Enabling Services team. Own defined rollout subprocesses across Compass phases (Design, Build/UAT, Cutover, Hypercare), coordinating milestones, risks, dependencies, and stakeholder communications. Lead change and training readiness activities with super users and end users, support cutover operational alignment, and manage governance routines, trackers, RAID logs, and decision-support documentation in collaboration with Implementation Managers and OCM.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own assigned SAP rollout subprocesses across Design, Build/UAT, Cutover and Hypercare phases, managing plans, milestones, risks and dependencies.
  • •Act as primary point of contact for selected stakeholder groups (end users, testers, process and operational teams) and coordinate communications with OCM and Implementation Managers.
  • •Drive change, training and adoption readiness by engaging super users and end users in UAT and cutover readiness activities; track completion and feedback.
  • •Support cutover and operational readiness by aligning business teams to the cutover plan and monitoring execution readiness through early hypercare.
  • •Own governance, reporting and documentation (trackers, action logs, status updates, RAID logs) and prepare decision-support materials for Implementation Manager and leadership forums.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceLearning BudgetHome OfficePension

Key Requirements

  • •Bachelor’s or Master’s degree in Finance, Business or IT.
  • •3–5 years of experience in a GBS/SSC environment.
  • •Fluent Polish and English language skills.
  • •Advanced knowledge of Microsoft Office; preferred knowledge of JIRA and Microsoft Dynamics AX, SAP or similar ERP systems.
  • •Experience with projects, process improvements, transformations, or implementations; strong coordination and stakeholder management skills.
Experience:3-5 yearsGBS/SSCERPSAP implementationTransformations
Education:
Skills:CoordinationCommunicationStakeholder managementOrganizational skillsProactive ownership
Languages:PolishEnglish
Tech Stack:Microsoft OfficeJIRAMicrosoft Dynamics AXSAPERP

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website