Customer Experience Specialist with German - hybrid

The Customer Experience Specialist handles Order-To-Cash activities for a defined account portfolio, validating and booking orders, processing changes, and communicating status to customers while coordinating with internal functions. This hybrid role (3 days in-office, 2 days remote) requires fluency in English and German, prior OtC support experience, and CRM/SAP knowledge to ensure a seamless end-to-end customer experience.