Telehealth Nurse (Health Direct) (Melbourne, Victoria, AU, 3000)

Serco
Melbourne
Workplace: RemoteContractFunction: Healthcare (Clinical, Medical, Wellness)Experience: 3+ yearsSkills: ["Communication","Problem-solving","Emotional resilience","Attention to detail","Teamwork"]

Nurse with unrestricted AHPRA registration provides clinical triage and safe care guidance to callers across Australia via evidence-based pathways, supporting Healthdirect through telehealth triage in a flexible, remote-capable role with varied rotating shifts and one week of paid training.

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FursaFursa
Serco
Serco
6 months ago

Telehealth Nurse (Health Direct) (Melbourne, Victoria, AU, 3000)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Nurse with unrestricted AHPRA registration provides clinical triage and safe care guidance to callers across Australia via evidence-based pathways, supporting Healthdirect through telehealth triage in a flexible, remote-capable role with varied rotating shifts and one week of paid training.
Location: Melbourne
Workplace: Remote
Employment Type: Contract · 4 months
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Triage and assess callers
  • •Extract and interpret key clinical information
  • •Provide evidence-based guidance via clinical pathways
  • •Refer or escalate when required
  • •Complete accurate documentation in secure systems

Key Requirements

  • •Are an RN with unrestricted AHPRA registration (3+ years)
  • •Have 3 years full-time (or equivalent) recent experience in acute, ED, primary health or rural/remote settings
  • •Strong clinical judgement and ability to remain calm under pressure
  • •Confident navigating digital systems, CRMs and telehealth platforms
  • •Have a private home workspace, reliable Wi-Fi and strong mobile reception
Experience:3+ yearsHealthcare
Skills:CommunicationProblem-solvingEmotional resilienceAttention to detailTeamwork
Languages:English
Tech Stack:CRMTelehealthDigital systems

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn