Senior Site Reliability Engineer

Mastercard
United States
Workplace: OnsiteFull timeUSD 96,000 - 163,000 annuallyFunction: DevOps, Cloud & InfrastructureSkills: ["Mentoring","Documentation","Knowledge sharing","Collaboration","Troubleshooting"]

Own production readiness for Mastercard’s Business Operations products by ensuring stability, scalability, and performance. Partner with developers to enable resilient, fault-tolerant services through observability, automation, capacity planning, and monitoring. Triage issues, drive blameless post-mortems, and align reliability solutions with technical and business needs. Apply SRE and DevOps practices across CI/CD, incident response, and IT service management to proactively improve customer experience.

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FursaFursa
Mastercard
Mastercard
1 month ago

Senior Site Reliability Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Own production readiness for Mastercard’s Business Operations products by ensuring stability, scalability, and performance. Partner with developers to enable resilient, fault-tolerant services through observability, automation, capacity planning, and monitoring. Triage issues, drive blameless post-mortems, and align reliability solutions with technical and business needs. Apply SRE and DevOps practices across CI/CD, incident response, and IT service management to proactively improve customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Ensure reliability, scalability, and performance of applications supporting Mastercard’s global operations.
  • •Serve as production readiness steward by creating and enforcing operations standards and enabling developer run ownership of resilient products.
  • •Support automation and scripting to improve operational workflows and incident response processes.
  • •Troubleshoot and resolve routine and some complex system issues, escalating when necessary to maintain system health.
  • •Perform triage, root-cause analysis with blameless post-mortems, and collaborate with development teams to align reliability with technical and business needs.

Pay and Benefits

Salary: USD 96,000 - 163,000 annually
Perks:Health InsuranceDentalVisionDisabilityLife InsuranceFlexible SpendingPaid LeaveParental LeavePaid SickPersonal DaysPaid Holidays401kGym Membership

Key Requirements

  • •Apply observability techniques using scripting and tooling to collect, analyze, and visualize metrics, logs, and traces for incident detection and continuous improvement.
  • •Write and maintain code and scripts to automate operational workflows and incident response using Python, Go, Bash, or similar languages.
  • •Configure, operate, and troubleshoot Linux/Unix systems and network components using networking concepts, protocols, and reliability knowledge.
  • •Design, deploy, and manage infrastructure on cloud platforms (AWS, Azure, GCP) to ensure scalability, security, availability, and operational efficiency.
  • •Apply DevOps practices including CI/CD pipelines, containerization, and orchestration for reliable software delivery and operations.
Skills:MentoringDocumentationKnowledge sharingCollaborationTroubleshooting
Tech Stack:PythonGoBashLinuxUnixNetworkingObservabilityMetricsLogsTracesMonitoringAWSAzureGCPCI/CDContainerizationOrchestrationIncident responseDeploymentCapacity planning

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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