Smartsheet

3 weeks ago

Global Travel Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Manage end-to-end business travel operations for employees across India and select APAC markets. Coordinate flight, hotel, and ground transportation bookings in line with travel policies, monitor shared travel inbox/Slack inquiries, and provide first-level support for routine travel changes and on-trip emergencies. Partner with a travel management company (TMC) and vendors for ticketing, seat allocation, and meal preferences, and process travel-related expenses through Coupa.

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Mid level

Key Responsibilities

•Coordinate end-to-end business travel bookings (flights, hotels, and ground transportation) in alignment with company travel policies.
•Monitor and manage shared travel team inquiries, including the travel support helpdesk email and Slack channels, ensuring adherence to internal SLAs.
•Provide first-level traveler support for routine travel changes, cancellations, rebookings, and date modifications; serve as the point of contact for on-trip emergencies.
•Assist with visa assistance related to India travel, including corporate visa applications, invitation letters, and documentation.
•Partner with a TMC and vendors to support ticketing, seat allocation, and meal preferences, and process travel-related expenses through Coupa.

Key Requirements

•2–5 years of experience in corporate travel management, a corporate helpdesk, or a Travel Management Company (TMC).
•Experience supporting the India domestic travel market and broader APAC geographies.
•Exposure to corporate travel and expense tools such as Egencia and Coupa; familiarity with GDS platforms (Amadeus, Sabre) is a plus.
•Experience managing shared inboxes, ticketing systems, or chat-based support queues (Slack).
•Ability to work flexible shifts to cover APAC time zones and provide strong written and verbal communication in English.

Experience:2-5 years

Skills:CommunicationCustomer-service mindsetOperational supportCoordinationProblem handling

Languages:English

Tech Stack:EgenciaCoupaGDSAmadeusSabreSlackTMCGDS platforms

Company Brief

Smartsheet

Provides a cloud-based work management platform that enables teams to plan, track, automate, and report on work. Smartsheet combines spreadsheets, collaboration, and workflow automation to help organizations manage projects and processes at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Smartsheet

3 weeks ago

Global Travel Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Mid level

Key Responsibilities

•Coordinate end-to-end business travel bookings (flights, hotels, and ground transportation) in alignment with company travel policies.
•Monitor and manage shared travel team inquiries, including the travel support helpdesk email and Slack channels, ensuring adherence to internal SLAs.
•Provide first-level traveler support for routine travel changes, cancellations, rebookings, and date modifications; serve as the point of contact for on-trip emergencies.
•Assist with visa assistance related to India travel, including corporate visa applications, invitation letters, and documentation.
•Partner with a TMC and vendors to support ticketing, seat allocation, and meal preferences, and process travel-related expenses through Coupa.

Key Requirements

•2–5 years of experience in corporate travel management, a corporate helpdesk, or a Travel Management Company (TMC).
•Experience supporting the India domestic travel market and broader APAC geographies.
•Exposure to corporate travel and expense tools such as Egencia and Coupa; familiarity with GDS platforms (Amadeus, Sabre) is a plus.
•Experience managing shared inboxes, ticketing systems, or chat-based support queues (Slack).
•Ability to work flexible shifts to cover APAC time zones and provide strong written and verbal communication in English.

Experience:2-5 years

Skills:CommunicationCustomer-service mindsetOperational supportCoordinationProblem handling

Languages:English

Tech Stack:EgenciaCoupaGDSAmadeusSabreSlackTMCGDS platforms

Company Brief

Smartsheet

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn