Service Ambassador ( UAEN) - Pipeline

Emirates Islamic Bank
Sharjah
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Problem-solving","Customer focus","Teamwork"]

Serve as the first point of contact for customers visiting the branch, welcoming them and ensuring a seamless banking experience. Manage in-branch customer traffic to reduce waiting times, support self-service and digital adoption, and route customers to the right branch representatives. Handle customer onboarding and basic service requests, promote Emirates Islamic products and digital solutions, and uphold policies, procedures, and compliance while delivering excellent service.

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FursaFursa
Emirates Islamic Bank
Emirates Islamic Bank
2 days ago

Service Ambassador ( UAEN) - Pipeline

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers visiting the branch, welcoming them and ensuring a seamless banking experience. Manage in-branch customer traffic to reduce waiting times, support self-service and digital adoption, and route customers to the right branch representatives. Handle customer onboarding and basic service requests, promote Emirates Islamic products and digital solutions, and uphold policies, procedures, and compliance while delivering excellent service.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet and assist customers in a professional, friendly manner.
  • •Manage customer flow to reduce waiting times within the branch.
  • •Guide customers on self-service and digital banking channels.
  • •Identify customer needs and direct customers to appropriate branch representatives.
  • •Support customer onboarding and basic service requests while promoting bank products and digital solutions.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •High school diploma or a bachelor's degree preferred.
  • •1-2 years of customer service, hospitality, retail, or banking experience.
  • •Strong communication and interpersonal skills.
  • •Customer-focused with a positive and professional attitude.
  • •UAE National preferred.
Experience:Banking
Skills:CommunicationInterpersonal skillsProblem-solvingCustomer focusTeamwork
Languages:US
Tech Stack:Digital banking

Eligibility

Nationality:UAE National

Company Brief

Emirates Islamic Bank
Emirates Islamic is a Shari’a-compliant UAE bank offering personal, business and corporate banking, digital banking services, and Islamic finance products. Launched in 2004, it is part of the Emirates NBD Group and operates across the UAE.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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Glassdoor: 3.4
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