Lifecycle Campaign Manager

ClearGrid
Dubai
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 6-8 yearsSkills: ["High ownership","Client-facing communication","Self-starter","Adaptability","Turning ambiguity into a plan"]

Own the Journey feature end to end, designing, configuring, and continuously optimizing each client’s outbound contact strategy on the Command platform. Build and run Journeys for Proof of Value, maintain post-live performance, and drive revenue growth by identifying upsell levers and preventing journey failures. Work closely with Conversation Design and QA, translate client needs into configuration, and support broader Command adoption across reporting, campaigns, dialer, and CRM.

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FursaFursa
ClearGrid
ClearGrid
2 weeks ago

Lifecycle Campaign Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own the Journey feature end to end, designing, configuring, and continuously optimizing each client’s outbound contact strategy on the Command platform. Build and run Journeys for Proof of Value, maintain post-live performance, and drive revenue growth by identifying upsell levers and preventing journey failures. Work closely with Conversation Design and QA, translate client needs into configuration, and support broader Command adoption across reporting, campaigns, dialer, and CRM.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Own the Journey feature end to end: design, build, configure, and continuously optimize each client’s Journeys including segmentation, deal-stage routing, and channel orchestration.
  • •Execute Journeys for every Proof of Value, ensuring they are built and run as judged by the POV.
  • •Maintain and iterate live Journeys as product and client needs change, including graduating clients toward self-serve using tools such as Journey GPT.
  • •Drive revenue growth by spotting gaps and upsell levers in client Journeys setup and stopping revenue leakage from inefficient or incorrectly triggered Journeys.
  • •Serve as an early-warning system for Journey failures and collaborate with Conversation Design and QA to fix prompts/flows when outcomes aren’t produced.
Travel: Low travel

Key Requirements

  • •6 to 8 years experience in a fast-moving, tech-forward environment, with B2B SaaS background preferred and fintech/AI exposure a strong plus.
  • •Hands-on, tech-native ability to work daily across a wide suite of software tools and learn new tools quickly.
  • •Experience with campaign or automation platforms such as Braze, Iterable, HubSpot, Salesforce Marketing Cloud, or similar.
  • •Fluency in English and Arabic.
  • •Based in Dubai (or able to relocate) and willing to travel regionally.
Experience:6-8 yearsB2B SaaSFintechAI
Skills:High ownershipClient-facing communicationSelf-starterAdaptabilityTurning ambiguity into a plan
Languages:EnglishArabic
Tech Stack:CommandJourneyJourney GPTBrazeIterableHubSpotSalesforce Marketing CloudAI voiceSMSEmailCRMDialerReportingCampaigns

Company Brief

ClearGrid
ClearGrid is a UAE-based AI-powered debt resolution platform for lenders and credit teams. It automates borrower segmentation, outreach, workflows, and settlement operations using secure, compliant infrastructure and data-driven decisioning.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Revenue: Under USD 1M
Growth: Early Stage Startup
Funding: Seed
Headquarters: Dubai, United Arab Emirates
Founded: 2023
WebsiteLinkedIn