boomi

1 month ago

Customer Success Manager (Vancouver Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Hybrid role based in Vancouver focusing on post-sales account success, maximizing retention, identifying growth opportunities, and collaborating with cross-functional teams to drive adoption and expansion of Boomi’s product portfolio.

Location: Vancouver

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Maximize retention and identify growth opportunities with your account portfolio
•Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
•Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
•Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
•Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program

Pay and Benefits

Salary: CAD 142,000 - 178,000 annually

Key Requirements

•5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account Management focus
•Experience with Commercial IT organizations
•Ability to address topics such as business value and total cost of ownership, etc.
•Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
•Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences

Experience:5+ yearsIT servicesCloudSaaS

Skills:CommunicationProblem-solvingAnalyticalWritten and verbal communication

Languages:English

Tech Stack:CloudIntegrationB2B integrations

Company Brief

boomi

Provides a cloud-native integration platform (iPaaS) enabling enterprises to connect applications, data, APIs and workflows for hybrid and multi-cloud environments. Offers tools for integration, API management, master data management, and workflow automation.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

boomi

1 month ago

Customer Success Manager (Vancouver Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Maximize retention and identify growth opportunities with your account portfolio
•Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
•Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
•Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
•Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program

Pay and Benefits

Salary: CAD 142,000 - 178,000 annually

Key Requirements

•5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account Management focus
•Experience with Commercial IT organizations
•Ability to address topics such as business value and total cost of ownership, etc.
•Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
•Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences

Experience:5+ yearsIT servicesCloudSaaS

Skills:CommunicationProblem-solvingAnalyticalWritten and verbal communication

Languages:English

Tech Stack:CloudIntegrationB2B integrations

Company Brief

boomi

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn