Claims Examiner, Motor OD (Kuala Lumpur, MY)

Assess and process Motor OD insurance claims, including determining claim quantum, reviewing policy liability, gathering required documentation, and evaluating supporting medical/police/survey materials. Handle customer and third-party claims inquiries, conduct negotiations for settlements, and identify potential fraud using system and manual triggers. Review disputes and complaints, investigate when needed, and mediate with resolutions while ensuring accurate claims settlement and documentation.