Decagon

2 months ago

Strategic Account Director, Healthcare

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Strategic, enterprise SaaS sales role focused on building and leading healthcare verticals in the US, targeting Payer, Provider, and Life Sciences markets. You’ll own end-to-end healthcare account development, craft playbooks, close multi-year, seven-figure deals, and partner with product/engineering to shape healthcare-specific offerings, while driving revenue and strategic partnerships.

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

•Define and execute the go-to-market strategy for Decagon's healthcare vertical across Payer, Provider, and Life Sciences.
•Break into and close the largest healthcare logos in the US — landing flagship, multi-year, 7-figure-plus deals that anchor the vertical.
•Build deep, trusted relationships with C-suite stakeholders across the healthcare buying committee — CIO, CXO, CMO, COO, Chief AI Officer, Chief Digital Officer, and line-of-business owners.
•Author and iterate the healthcare sales playbook — ICP, account plans, qualification rubric, deal-shape templates, champion-enablement, and competitive narratives.
•Forecast and accurately report on pipeline and revenue, and bring the voice of the healthcare buyer into product and leadership decisions.

Travel: Medium travel

Pay and Benefits

Salary: USD 340,000 - 380,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVisionRetirementParental LeaveFertility BenefitsMeal Allowance

Key Requirements

•8+ years of enterprise SaaS sales, with at least 4 years selling into healthcare.
•Proven track record of building business inside named Payer, Provider, and Life Sciences accounts with 7-figure deals.
•Comfort owning C-suite relationships across long sales cycles.
•A playbook builder who has authored account plans, qualification frameworks, and deal-shape templates.
•Bachelor's degree or equivalent work experience.

Experience:8+ yearsEnterprise SaaSHealthcareB2b salesC-suite salesEnterprise accounts

Education:Bachelor's

Skills:CommunicationNegotiationPresentationStrategic thinkingRelationship building

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

2 months ago

Strategic Account Director, Healthcare

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

•Define and execute the go-to-market strategy for Decagon's healthcare vertical across Payer, Provider, and Life Sciences.
•Break into and close the largest healthcare logos in the US — landing flagship, multi-year, 7-figure-plus deals that anchor the vertical.
•Build deep, trusted relationships with C-suite stakeholders across the healthcare buying committee — CIO, CXO, CMO, COO, Chief AI Officer, Chief Digital Officer, and line-of-business owners.
•Author and iterate the healthcare sales playbook — ICP, account plans, qualification rubric, deal-shape templates, champion-enablement, and competitive narratives.
•Forecast and accurately report on pipeline and revenue, and bring the voice of the healthcare buyer into product and leadership decisions.

Travel: Medium travel

Pay and Benefits

Salary: USD 340,000 - 380,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVisionRetirementParental LeaveFertility BenefitsMeal Allowance

Key Requirements

•8+ years of enterprise SaaS sales, with at least 4 years selling into healthcare.
•Proven track record of building business inside named Payer, Provider, and Life Sciences accounts with 7-figure deals.
•Comfort owning C-suite relationships across long sales cycles.
•A playbook builder who has authored account plans, qualification frameworks, and deal-shape templates.
•Bachelor's degree or equivalent work experience.

Experience:8+ yearsEnterprise SaaSHealthcareB2b salesC-suite salesEnterprise accounts

Education:Bachelor's

Skills:CommunicationNegotiationPresentationStrategic thinkingRelationship building

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor