Strategic Account Director, Healthcare

Decagon
New York
Workplace: RemoteFull timeUSD 340,000 - 380,000 annuallyFunction: Healthcare (Clinical, Medical, Wellness)Experience: 8+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Presentation","Strategic thinking","Relationship building"]

Strategic, enterprise SaaS sales role focused on building and leading healthcare verticals in the US, targeting Payer, Provider, and Life Sciences markets. You’ll own end-to-end healthcare account development, craft playbooks, close multi-year, seven-figure deals, and partner with product/engineering to shape healthcare-specific offerings, while driving revenue and strategic partnerships.

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Decagon
Decagon
4 months ago

Strategic Account Director, Healthcare

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Job Summary

Strategic, enterprise SaaS sales role focused on building and leading healthcare verticals in the US, targeting Payer, Provider, and Life Sciences markets. You’ll own end-to-end healthcare account development, craft playbooks, close multi-year, seven-figure deals, and partner with product/engineering to shape healthcare-specific offerings, while driving revenue and strategic partnerships.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Define and execute the go-to-market strategy for Decagon's healthcare vertical across Payer, Provider, and Life Sciences.
  • •Break into and close the largest healthcare logos in the US — landing flagship, multi-year, 7-figure-plus deals that anchor the vertical.
  • •Build deep, trusted relationships with C-suite stakeholders across the healthcare buying committee — CIO, CXO, CMO, COO, Chief AI Officer, Chief Digital Officer, and line-of-business owners.
  • •Author and iterate the healthcare sales playbook — ICP, account plans, qualification rubric, deal-shape templates, champion-enablement, and competitive narratives.
  • •Forecast and accurately report on pipeline and revenue, and bring the voice of the healthcare buyer into product and leadership decisions.
Travel: Medium travel

Pay and Benefits

Salary: USD 340,000 - 380,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionRetirementParental LeaveFertility BenefitsMeal Allowance

Key Requirements

  • •8+ years of enterprise SaaS sales, with at least 4 years selling into healthcare.
  • •Proven track record of building business inside named Payer, Provider, and Life Sciences accounts with 7-figure deals.
  • •Comfort owning C-suite relationships across long sales cycles.
  • •A playbook builder who has authored account plans, qualification frameworks, and deal-shape templates.
  • •Bachelor's degree or equivalent work experience.
Experience:8+ yearsEnterprise SaaSHealthcareB2b salesC-suite salesEnterprise accounts
Education:Bachelor's
Skills:CommunicationNegotiationPresentationStrategic thinkingRelationship building

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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