DX Operations Manager (Change Management & AI Governance)

Sony Global
Budapest
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Facilitation","Stakeholder management","Influencing"]

Lead digital transformation operations across Sony Europe by driving AI and automation–enabled process improvements. Partner with business stakeholders to identify digitalisation and efficiency opportunities, translate needs into practical solutions, and run change management to support AI-enabled ways of working. Define operating models, workflows, and governance practices, deliver AI literacy programs, monitor adoption, and collaborate with Legal, Privacy, Information Security, and HR to enable responsible AI adoption.

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Sony Global
Sony Global
1 day ago

DX Operations Manager (Change Management & AI Governance)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead digital transformation operations across Sony Europe by driving AI and automation–enabled process improvements. Partner with business stakeholders to identify digitalisation and efficiency opportunities, translate needs into practical solutions, and run change management to support AI-enabled ways of working. Define operating models, workflows, and governance practices, deliver AI literacy programs, monitor adoption, and collaborate with Legal, Privacy, Information Security, and HR to enable responsible AI adoption.
Location: Budapest
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive business process improvement and operational transformation across Sony Europe through AI and automation initiatives.
  • •Partner with business stakeholders to identify opportunities for digitalisation, automation, and efficiency improvements.
  • •Act as a bridge between business teams and technical experts to translate business needs into practical solutions.
  • •Lead change management activities and support adoption of AI-enabled ways of working.
  • •Support AI governance by defining workflows and operating models, designing AI literacy programs, monitoring adoption, and collaborating on responsible AI practices and compliance.

Key Requirements

  • •Experience in Business Transformation, Change Management, or a similar role within a complex multinational organisation.
  • •Strong understanding of business processes and stakeholder management across multiple functions.
  • •Experience working at the intersection of business and technology, preferably within digital transformation initiatives.
  • •Knowledge of AI, automation, digitalisation, or emerging technologies and their business applications.
  • •Fluent English and strong communication, facilitation, and influencing skills for technical and non-technical audiences.
Experience:Digital transformation
Skills:CommunicationFacilitationStakeholder managementInfluencing
Languages:English
Tech Stack:AIAutomationDigitalisationBusiness intelligenceData

Company Brief

Sony Global
Multinational conglomerate designing, manufacturing, and distributing consumer electronics, entertainment content, gaming hardware and software, music, and film services. Operates across electronics, gaming, entertainment, and financial services with a global consumer and enterprise footprint.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1946
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn