Sr. Auto Appraiser - Field

Investigate, negotiate, evaluate, and appraise complex vehicle damage claims for repairable and total-loss cases, ensuring accurate estimates that comply with state laws and contract guidelines. Deliver exceptional member service through proactive communication, expectation-setting, and empathetic guidance. Use digital tools to review loss facts, fraud indicators, and claim documentation, support catastrophe (CAT) responses and on-call needs, and collaborate with vendors and internal partners to resolve high-complexity claims.