MDP Customer Support Technician I
Japan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Customer service","Communication","Safety compliance","Problem solving"]Perform Tier I procedures, preventative maintenance, and wet-cleans while seeking guidance from senior engineers. Disassemble, clean, and rebuild kits as part of kit management quality, and learn basic diagnostic techniques using documentation and test equipment. Diagnose and resolve basic technical issues, follow IP and established BKM procedures, and represent the company professionally with strong customer service. Ensure strict adherence to safety procedures and clean-room PPE requirements.
