3 days ago

IT Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support employees at Skydio HQ as the front line for walk-up requests and helpdesk tickets. Own the end-to-end employee technology lifecycle—onboarding, transfers, offboarding, equipment provisioning, and conference room support—while troubleshooting hardware, software, and connectivity across Linux, Windows, and Mac. Administer identity and access with Okta and JumpCloud, maintain IT asset inventory, and coordinate escalations and repairs to keep teams moving smoothly.

Location: San Mateo

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Serve as the primary point of contact for walk-up requests and ticketed IT support, troubleshooting hardware, software, and connectivity and coordinating with other IT teams when needed.
•Provide hands-on support for hardware diagnostics, system provisioning, and patch management.
•Own the employee technology lifecycle end-to-end, including onboarding/offboarding, provisioning/deprovisioning accounts, devices, and access, and ensuring a smooth Day 1 experience.
•Administer and improve Okta (SSO, MFA, user provisioning/deprovisioning, group management, and automation workflows) and manage device enrollment and lifecycle tasks in JumpCloud.
•Manage equipment requests and IT assets, maintain device inventory, and troubleshoot conference room and meeting space technology to keep shared workspaces running smoothly.

Pay and Benefits

Salary: USD 112,000 - 130,000 annually

Perks:Health InsurancePaid Leave401k

Key Requirements

•2+ years supporting employees in a fast-paced office environment with hands-on experience across Linux, Windows, and Mac.
•Experience with Okta identity and access administration, including SSO/MFA and user provisioning/deprovisioning.
•Experience with JumpCloud (or similar MDM/device management), including compliance policies and scripting.
•Comfort troubleshooting conference room and meeting room technology (displays, cameras, microphones, video conferencing).
•Networking fundamentals with working knowledge of TCP/IP, DNS, DHCP, and VLANs.

Experience:2+ years

Education:

Skills:Proactive mindsetProblem-solvingCommunicationProcess improvementOrganizational skills

Certifications:FAA Part 107

Tech Stack:LinuxWindowsMacOktaJumpCloudSSOMFATCP/IPDNSDHCPVLANsMDM

Company Brief

Skydio

Designs and manufactures autonomous consumer and enterprise drones using AI-powered vision and navigation systems for inspection, mapping, public safety, and industrial applications. Focuses on rugged, fully autonomous flight and end-to-end drone solutions.

Industry: Drones & Aerial Logistics

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Mateo, United States

Founded: 2014

Website LinkedIn

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Skydio

3 days ago

IT Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: San Mateo

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Serve as the primary point of contact for walk-up requests and ticketed IT support, troubleshooting hardware, software, and connectivity and coordinating with other IT teams when needed.
•Provide hands-on support for hardware diagnostics, system provisioning, and patch management.
•Own the employee technology lifecycle end-to-end, including onboarding/offboarding, provisioning/deprovisioning accounts, devices, and access, and ensuring a smooth Day 1 experience.
•Administer and improve Okta (SSO, MFA, user provisioning/deprovisioning, group management, and automation workflows) and manage device enrollment and lifecycle tasks in JumpCloud.
•Manage equipment requests and IT assets, maintain device inventory, and troubleshoot conference room and meeting space technology to keep shared workspaces running smoothly.

Pay and Benefits

Salary: USD 112,000 - 130,000 annually

Perks:Health InsurancePaid Leave401k

Key Requirements

•2+ years supporting employees in a fast-paced office environment with hands-on experience across Linux, Windows, and Mac.
•Experience with Okta identity and access administration, including SSO/MFA and user provisioning/deprovisioning.
•Experience with JumpCloud (or similar MDM/device management), including compliance policies and scripting.
•Comfort troubleshooting conference room and meeting room technology (displays, cameras, microphones, video conferencing).
•Networking fundamentals with working knowledge of TCP/IP, DNS, DHCP, and VLANs.

Experience:2+ years

Education:

Skills:Proactive mindsetProblem-solvingCommunicationProcess improvementOrganizational skills

Certifications:FAA Part 107

Tech Stack:LinuxWindowsMacOktaJumpCloudSSOMFATCP/IPDNSDHCPVLANsMDM

Company Brief

Skydio

Industry: Drones & Aerial Logistics

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Mateo, United States

Founded: 2014

Website LinkedIn