Small Claims File Handler
Davies
United Kingdom
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Communication","Listening","Verbal communication","Written communication","Attention to detail","Teamwork","Negotiation","Process orientation","Tactfulness","Planning and prioritising"]Handle a caseload of litigated Small Claims Track matters, planning work to meet court deadlines while building initial strategies on liability and quantum from available evidence. Conduct telephone negotiations with clients, defendants, insurers and solicitors to pursue efficient settlement and cost apportionment. Draft court documents and witness statements, liaise with counsel, maintain case and billing systems, and ensure files comply with ISO 9001 and SRA standards.

