Administration Officer - Technical Operations

Etihad Aviation Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Compliance management","Data management","Stakeholder coordination","Process improvement","Prioritization"]

Manage end-to-end administrative activities for Technical Operations within Line Maintenance, ensuring compliance with standards, KPIs, and regulatory requirements. Monitor CAPA actions, audit findings, mandatory training, and overdue items, supporting investigations and root-cause follow-ups. Maintain and update departmental trackers, dashboards, manpower records, SOPs, and work instructions while preparing routine and ad-hoc reports. Coordinate with internal and external stakeholders and lead a small team of admin staff.

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Etihad Aviation Group
Etihad Aviation Group
1 week ago

Administration Officer - Technical Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage end-to-end administrative activities for Technical Operations within Line Maintenance, ensuring compliance with standards, KPIs, and regulatory requirements. Monitor CAPA actions, audit findings, mandatory training, and overdue items, supporting investigations and root-cause follow-ups. Maintain and update departmental trackers, dashboards, manpower records, SOPs, and work instructions while preparing routine and ad-hoc reports. Coordinate with internal and external stakeholders and lead a small team of admin staff.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Perform and supervise administrative activities including maintaining departmental trackers, dashboards, manpower records, and operational reports for management visibility.
  • •Monitor CAPA actions, audit findings, compliance requirements, certifications, and mandatory training; track and escalate overdue actions.
  • •Support delay investigations and root-cause analysis, conduct compliance follow-ups, and help drive safety awareness initiatives.
  • •Maintain and update manuals, SOPs, and work instructions; support documentation governance and review cycles.
  • •Provide first-line resolution to functional enquiries, prepare routine and non-routine reports, liaise with stakeholders, and lead a small team of admin staff.

Key Requirements

  • •High school plus 3 years work experience or a Bachelor degree with 1 year of relevant experience required.
  • •Proven hands-on experience in office administration and maintaining operational trackers, dashboards, manpower records, and departmental reporting in a fast-paced operational environment.
  • •Strong proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting, plus PowerPoint and other business systems for management reporting.
  • •Ability to manage multiple priorities, coordinate with internal and external stakeholders, maintain records, and support compliance requirements and timely follow-up on actions.
  • •Strong ability to support process improvement initiatives; aviation operations experience is an advantage.
Experience:Aviation operations
Education:High School
Skills:Compliance managementData managementStakeholder coordinationProcess improvementPrioritization
Languages:English (UK)
Tech Stack:Microsoft Office SuiteExcelPowerPoint

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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