Senior Manager, Digital Product Management & AI

Tapestry
Singapore
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 7+ yearsEducation: bachelorsSkills: ["Customer empathy","Data-driven decision-making","Communication","Leadership","Adaptability"]

Own the long-term product vision and multi-year roadmap for the global digital platform in your region, aligned to customer needs and business KPIs. Drive discovery and delivery of high-impact initiatives using customer insights, analytics, experimentation, and A/B testing. Leverage AI daily to synthesize insights, accelerate decision-making, and enhance digital experience and personalization. Lead a cross-functional “tribe” team and influence senior leadership with clear strategy, priorities, and outcomes.

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Tapestry
Tapestry
4 months ago

Senior Manager, Digital Product Management & AI

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the long-term product vision and multi-year roadmap for the global digital platform in your region, aligned to customer needs and business KPIs. Drive discovery and delivery of high-impact initiatives using customer insights, analytics, experimentation, and A/B testing. Leverage AI daily to synthesize insights, accelerate decision-making, and enhance digital experience and personalization. Lead a cross-functional “tribe” team and influence senior leadership with clear strategy, priorities, and outcomes.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Define, champion, and execute a clear product vision and multi-year roadmap for the global digital platform in your region, aligned to customer needs and business KPIs.
  • •Continuously assess customer needs, geo-specific market trends, and competitive insights to evolve product strategy and improve Net Promoter Score (NPS).
  • •Leverage AI daily to synthesize customer insights, analyze trends, and identify optimization opportunities across digital experiences and personalization.
  • •Partner with engineering, design, marketing, customer experience, regional digital teams, and third-party vendors to bring ideas to life.
  • •Lead a cross-functional “tribe” team, guiding prioritization, roadmap planning, and major product releases while enabling localization.

Key Requirements

  • •Bachelor’s degree with 7+ years of experience in digital product management, building and scaling high-impact consumer or commerce experiences.
  • •Strong understanding of digital platforms including Product Information Management (PIM) and Content Management System (CMS); Salesforce platform experience preferred.
  • •Proven ability to define product strategy and translate customer needs into actionable roadmaps and requirements.
  • •Experience with user research, analytics, experimentation, and A/B testing in an agile/scrum environment.
  • •Strong people leadership skills, including hiring, coaching, and developing high-performing teams.
Experience:7+ yearsConsumerCommerceDigital product management
Education:Bachelor's
Skills:Customer empathyData-driven decision-makingCommunicationLeadershipAdaptability
Tech Stack:AIMachine learningAnalyticsA/B testingExperimentationProduct Information Management (PIM)Content Management System (CMS)Salesforce

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor