Teller

KeyCorp
New York
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Sales and service","Integrity","Time management"]

Serve clients in-person at a branch by handling teller transactions accurately, welcoming new and existing customers, and resolving client servicing issues. Listen for financial wellness needs during interactions and transition customers to a Banker for deeper conversations. Follow compliance, audit, and security procedures, balance the cash drawer, maintain product/fee knowledge, participate in daily huddles, and work Saturdays as directed.

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FursaFursa
KeyCorp
KeyCorp
4 days ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve clients in-person at a branch by handling teller transactions accurately, welcoming new and existing customers, and resolving client servicing issues. Listen for financial wellness needs during interactions and transition customers to a Banker for deeper conversations. Follow compliance, audit, and security procedures, balance the cash drawer, maintain product/fee knowledge, participate in daily huddles, and work Saturdays as directed.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent in-person client service by welcoming customers and supporting account transactions and servicing needs.
  • •Assume responsibility for efficient, effective, and accurate teller functions in a branch setting.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during client conversations and transition clients to a Banker.
  • •Follow compliance, audit, and security procedures, balance the cash drawer, and maintain knowledge of product guides, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experience in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Education:High School
Skills:Client serviceProblem-solvingSales and serviceIntegrityTime management
Certifications:Notary License
Tech Stack:WindowsPCATMOnline BankingTelephone Banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn