Business Banking Relationship Manager

KeyCorp
United States
Workplace: HybridFull timeUSD 80,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Client-centric","Problem-solving","Revenue-focused","Risk management","Relationship building"]

Serve as a trusted business banking relationship manager and financial advisor, owning day-to-day client partnership for most client matters. Drive new relationship acquisition and growth of existing portfolios through prospecting, data-driven understanding of client industries, and education on KeyBank business banking solutions such as cash management, payments, and equipment finance. Lead and support credit processes with strong risk management to ensure sound asset quality and meet sales goals.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Business Banking Relationship Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a trusted business banking relationship manager and financial advisor, owning day-to-day client partnership for most client matters. Drive new relationship acquisition and growth of existing portfolios through prospecting, data-driven understanding of client industries, and education on KeyBank business banking solutions such as cash management, payments, and equipment finance. Lead and support credit processes with strong risk management to ensure sound asset quality and meet sales goals.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as trusted advisor and primary contact for business banking clients, serving as the client expert for most client-related matters.
  • •Drive focused growth by building a clear understanding of each client/prospect business and industry, analyzing trends, and identifying opportunities.
  • •Educate clients on KeyBank capabilities and products (e.g., cash management, payments, equipment finance) to address business needs.
  • •Maintain active prospecting and referral efforts by identifying, qualifying, calling, and building a Center of Influence (COI) network.
  • •Lead and participate in credit processes and be accountable for portfolio activities/issues, ensuring sound asset quality and accurate risk assessment.
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 150,000 annually

Key Requirements

  • •Bachelor’s degree or equivalent experience (required).
  • •Minimum 3 years of experience in a small business/commercial lending environment (required).
  • •Minimum 1 year of experience in cross-selling products with a track record to meet or exceed aggressive sales goals (required).
  • •Ability to build trust using a client-centric approach.
  • •Understanding of financial, operational, and strategic drivers of client organizations to provide relevant banking solutions.
Experience:3+ yearsCommercial lendingSmall business lending
Education:Bachelor's
Skills:Client-centricProblem-solvingRevenue-focusedRisk managementRelationship building

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn