Service Advisor - Poway Honda

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 75,000 - 125,000 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: high_schoolSkills: ["Communication skills","Customer focus","Attention to detail","Safety awareness"]

Schedule service appointments, greet customers, and gather vehicle data before arrival. Provide accurate written labor and parts estimates, establish promised time, and update customers as repairs progress—securing authorization for any changes. Coordinate test drives with technicians as needed, advise customers on vehicle care per manufacturer guidance, and maintain dealership and manufacturer customer satisfaction standards while following safety and regulatory requirements.

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Sonic Automotive
Sonic Automotive
12 hours ago

Service Advisor - Poway Honda

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Schedule service appointments, greet customers, and gather vehicle data before arrival. Provide accurate written labor and parts estimates, establish promised time, and update customers as repairs progress—securing authorization for any changes. Coordinate test drives with technicians as needed, advise customers on vehicle care per manufacturer guidance, and maintain dealership and manufacturer customer satisfaction standards while following safety and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Schedule service appointments and obtain customer/vehicle data prior to arrival.
  • •Greet customers promptly and maintain timely, friendly service.
  • •Create complete, accurate written estimates for labor and parts and establish promised time.
  • •Monitor repair progress and contact customers about estimate/promise-time changes; obtain authorization for additional repairs.
  • •Advise customers on vehicle care and maintain required customer satisfaction and safety/regulatory standards.

Pay and Benefits

Salary: USD 75,000 - 125,000 annually
Perks:Health InsuranceDentalVisionHsa401kPaid Leave

Key Requirements

  • •2 years or more of previous Advisor experience in a dealership position
  • •High school diploma or the equivalent
  • •Ability to read and comprehend instructions and information
  • •General knowledge of vehicle mechanical operations
  • •All applicants must be authorized to work in the USA
Experience:2+ yearsAutomotiveDealership
Education:High School
Skills:Communication skillsCustomer focusAttention to detailSafety awareness
Licenses:Valid driver license
Certifications:ASE
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn