Senior waiter

Apparel Group
Manama
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Guest service","Customer focus","Attention to detail","Speed/urgency","Safety compliance"]

Provide excellent guest service by greeting guests promptly, delivering accurate orders, and using product knowledge to create a great dining experience. Maintain strong hospitality standards through always-fresh procedures and the S.E.T. principles (Smile, Eye Contact, Thank You). Support store operations including product preparation, cleanliness, sanitation, front counter readiness, and cashiering duties while working safely and following restaurant policies.

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Apparel Group
Apparel Group
2 years ago

Senior waiter

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Provide excellent guest service by greeting guests promptly, delivering accurate orders, and using product knowledge to create a great dining experience. Maintain strong hospitality standards through always-fresh procedures and the S.E.T. principles (Smile, Eye Contact, Thank You). Support store operations including product preparation, cleanliness, sanitation, front counter readiness, and cashiering duties while working safely and following restaurant policies.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding hospitality and guest service, including prompt warm greetings, friendly attentive behavior, and service recovery for complaints.
  • •Ensure accurate orders using correct procedures and support speed-of-service targets to meet guest needs.
  • •Follow Always Fresh procedures to keep coffee and products fresh and accurate.
  • •Support store operations: product preparation, maintaining a clean and inviting dining room/front counter, and maintaining standards for visual presentation.
  • •Perform cashiering duties (accept payments, issue receipts/refunds/change, count cash till) and comply with health, safety, sanitation, and restaurant policies.

Key Requirements

  • •High school graduate.
  • •Deliver consistent, friendly guest service with strong product knowledge.
  • •Ensure accuracy of every order and greet guests promptly at the front counter and drive-thru.
  • •Follow operations standards for preparing products according to training and instructional materials.
  • •Comply with occupational health and safety legislation, safe work practices, and sanitation guidelines.
Education:High School
Skills:Guest serviceCustomer focusAttention to detailSpeed/urgencySafety compliance

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn