Small Claims File Handler

Davies
United Kingdom
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Listening","Written communication","Verbal communication","Attention to detail","Teamwork"]

Manage a caseload of litigated Small Claims Track files under supervision of a lead File Handler. Plan and organize workloads to meet court deadlines, analyze evidence to develop liability and quantum strategy, and conduct telephone negotiations to reach appropriate settlements and costs apportionment. Draft court documents and witness statements, instruct and liaise with counsel, maintain case management and billing records, and ensure compliance with Client Guidelines, ISO 9001 standards, and SRA regulations.

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Davies
Davies
1 month ago

Small Claims File Handler

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Manage a caseload of litigated Small Claims Track files under supervision of a lead File Handler. Plan and organize workloads to meet court deadlines, analyze evidence to develop liability and quantum strategy, and conduct telephone negotiations to reach appropriate settlements and costs apportionment. Draft court documents and witness statements, instruct and liaise with counsel, maintain case management and billing records, and ensure compliance with Client Guidelines, ISO 9001 standards, and SRA regulations.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Manage a caseload of Small Claims Track cases, planning and organizing workload to meet court deadlines.
  • •Analyze available evidence to create an initial strategy on liability and quantum.
  • •Conduct telephone discussions and negotiations with clients, defendants, insurers, and solicitors to pursue efficient settlement and costs apportionment.
  • •Proof witnesses, assess their evidence, and draft witness statements and court documents while meeting court deadlines.
  • •Maintain case management, billing, and management information systems, instruct and liaise with counsel, and delegate tasks as appropriate.

Pay and Benefits

Perks:Health InsurancePensionGym Membership

Key Requirements

  • •Established experience in law through further education or experience.
  • •File handling experience within a law practice or insurer.
  • •Ability to plan and prioritise workloads in a process-driven environment.
  • •Excellent listening, verbal, and written communication skills, with attention to detail.
  • •Basic knowledge of Court Practice Rules and ability to follow instructions appropriately.
Experience:LegalLitigationInsurance
Skills:ListeningWritten communicationVerbal communicationAttention to detailTeamwork
Tech Stack:ISO 9001SRA StandardsCourt Practice Rules

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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Glassdoor: 3.8
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