Personal Banker Associate ll - Compton Rd

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Sales development","Relationship building","Consultative selling","Risk awareness","Professional communication"]

Become a Retail Personal Banker II through a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, ending with a certification. In this sales role, build customer relationships and grow revenue by promoting deposits, loans, and fee-based services, using consultative selling and Financial Needs Assessments. Manage risk appropriately, meet customer experience and production goals, cross-sell, support referrals with business partners, and guide CSRs through sales and referral processes.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker Associate ll - Compton Rd

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Last checked: 5 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II through a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, ending with a certification. In this sales role, build customer relationships and grow revenue by promoting deposits, loans, and fee-based services, using consultative selling and Financial Needs Assessments. Manage risk appropriately, meet customer experience and production goals, cross-sell, support referrals with business partners, and guide CSRs through sales and referral processes.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the company’s value proposition.
  • •Use CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and engage in outside sales activities as directed (e.g., presentations, business sales calls, community events).
  • •Promote customer satisfaction, answer questions, own customer issues, follow policies and procedures, and participate in consumer loan and bankcard processes from application through closing.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry is preferred.
  • •Ability to demonstrate comfort with sales activities to acquire customers and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •This position requires S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Skills:Sales developmentRelationship buildingConsultative sellingRisk awarenessProfessional communication
Licenses:Nationwide Mortgage Licensing System (NMLS)
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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