Onsite Support Technician

Avi-spl
New York
Workplace: OnsiteFull timeUSD 30.29 - 38.95 hourlyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Independent work","Time management","Troubleshooting"]

Provide on-premises support for AVI-SPL customers at customer sites, partnering with the customer, management team, global helpdesk, and SIG teams to deliver a world-class service experience. Set up and break down conference spaces, perform preventative maintenance, and troubleshoot audio/video/presentation systems. Support networked devices in the field, complete job-site documentation, and provide end-user training as needed, traveling to various sites when required.

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FursaFursa
Avi-spl
Avi-spl
2 days ago

Onsite Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide on-premises support for AVI-SPL customers at customer sites, partnering with the customer, management team, global helpdesk, and SIG teams to deliver a world-class service experience. Set up and break down conference spaces, perform preventative maintenance, and troubleshoot audio/video/presentation systems. Support networked devices in the field, complete job-site documentation, and provide end-user training as needed, traveling to various sites when required.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Set up and break down conference spaces to meet customer event needs.
  • •Perform preventative maintenance tasks to help maintain customer spaces.
  • •Provide timely, quality-conscious support for on-site needs.
  • •Provide field service support for networked devices.
  • •Set up and troubleshoot audio/video/presentation systems and assist with documentation and end-user training as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 30.29 - 38.95 hourly
Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

  • •Effectively communicate with employees, customers, and colleagues.
  • •Use hand and power tools safely and efficiently.
  • •Work independently, think through issues, and meet deadlines.
  • •Have basic computer knowledge and knowledge of basic signal flow for audio, video, and control.
  • •Hold a valid Driver’s License; have a motor vehicle record meeting AVI-SPL driving standards.
Education:High School
Skills:CommunicationIndependent workTime managementTroubleshooting
Licenses:Valid Driver’s License
Tech Stack:AudioVideoPresentation systemsAudio/video systemsSignal flowControlNetworked devicesPC troubleshooting

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn