Senior Customer Engineer - ANZ

Mixpanel
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsSkills: ["Communication","Analytical skills","Presentation skills","Project delivery","Stakeholder management","Consultative skills"]

Serve as a trusted technical advisor for prospects across ANZ, qualifying use cases, delivering tailored demos, and partnering with Sales to drive analytics adoption and ROI. Lead proof-of-concept scoping and execution—data ingestion, architecture, governance, instrumentation, and success criteria—while translating business needs into technical outcomes. Communicate effectively at all levels, capture prospect feedback as the “Voice of the Prospect,” and help ensure pre-sales value translates into post-sales results.

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FursaFursa
Mixpanel
Mixpanel
2 months ago

Senior Customer Engineer - ANZ

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor for prospects across ANZ, qualifying use cases, delivering tailored demos, and partnering with Sales to drive analytics adoption and ROI. Lead proof-of-concept scoping and execution—data ingestion, architecture, governance, instrumentation, and success criteria—while translating business needs into technical outcomes. Communicate effectively at all levels, capture prospect feedback as the “Voice of the Prospect,” and help ensure pre-sales value translates into post-sales results.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted technical advisor on data architecture, governance, instrumentation, and business outcomes.
  • •Bridge the technical-business gap by defining success criteria for proof-of-concepts with senior stakeholders.
  • •Lead technical qualification for customer use cases and deliver customised demos for prospects.
  • •Scope and execute proof-of-concept projects, including data ingestion methods, overall architecture, and rollout strategies for analytics tools.
  • •Partner with Account Executives to drive revenue growth across ANZ and act as the key technical contact for customers.
Travel: Medium travel

Pay and Benefits

Perks:MedicalVisionDentalWellness StipendPaid LeaveParental LeaveVolunteer Time401kHoliday Break

Key Requirements

  • •6+ years of experience in a Software-as-a-Service sales engineering or related role.
  • •Experience qualifying and selling technical solutions to executive stakeholders in the Australian market.
  • •Hands-on data querying, modelling, and transformation using tools such as SQL, dbt, Python, and business/product analytics tools.
  • •Familiarity with databases and cloud data warehouses including Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, and Databricks.
  • •Strong communication, analytical, and presentation skills, with a process and project delivery discipline; proficiency with AI tools such as Claude, Claude Code, and Gemini.
Experience:6+ yearsSaaSSales engineeringEnterpriseANZ market
Skills:CommunicationAnalytical skillsPresentation skillsProject deliveryStakeholder managementConsultative skills
Languages:English
Tech Stack:SQLDbtPythonAPIsBusiness Intelligence platformsProduct Analytics toolsGoogle CloudAmazon RedshiftMicrosoft AzureSnowflakeDatabricksClaudeClaude CodeGemini

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn