Technical Documentation and Content Engineer, Claude Docs

Anthropic
San Francisco, New York
Workplace: HybridFull timeUSD 270,000 - 320,000 annuallyFunction: Content & Editorial (Writing/Editing)Education: bachelorsSkills: ["Technical writing","Editing","Information architecture","Content standards","Content analytics","Experimentation","Collaboration"]

Own the unified Claude Docs documentation experience across multiple product surfaces. Set information architecture, style, and editorial standards, curate contributions for clarity and consistency, and prune stale content. Build and operate automated documentation systems—self-healing pipelines, AI-assisted review/maintenance, and quality guardrails—while defining workflows, content types, and measures of discoverability using analytics and reader feedback. Partner with engineers on docs tooling.

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FursaFursa
Anthropic
Anthropic
1 month ago

Technical Documentation and Content Engineer, Claude Docs

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Last checked: 16 hours agoStatus: Live

Job Summary

Own the unified Claude Docs documentation experience across multiple product surfaces. Set information architecture, style, and editorial standards, curate contributions for clarity and consistency, and prune stale content. Build and operate automated documentation systems—self-healing pipelines, AI-assisted review/maintenance, and quality guardrails—while defining workflows, content types, and measures of discoverability using analytics and reader feedback. Partner with engineers on docs tooling.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Mid level

Key Responsibilities

  • •Own the information architecture, style, and editorial standards of the Claude Docs site as a unified surface.
  • •Design, build, and run automated documentation systems including self-healing pipelines and AI-assisted review/maintenance.
  • •Establish documentation conventions, tooling, and workflows that product teams follow to keep docs accurate and consistent.
  • •Maintain a style guide, standard content types, and end-to-end workflows for creating, reviewing, and publishing documentation.
  • •Curate cross-company contributions by editing for clarity and consistency, pruning stale content, and using analytics and reader feedback to drive improvements.

Pay and Benefits

Salary: USD 270,000 - 320,000 annually
Perks:Paid LeaveParental Leave

Key Requirements

  • •5+ years at the intersection of documentation, user education, and software engineering.
  • •Excellent technical writing and editing to set and standardize a high-quality bar.
  • •Experience establishing editorial standards and information architecture for a substantial technical documentation site.
  • •Knowledge of evaluation frameworks or observability for AI-powered systems.
  • •Modern software development practices including version control, CI/CD, and testing.
Experience:Technical documentationUser educationSoftware engineeringAI-powered systems
Education:Bachelor's in A field relevant to the role as demonstrated through coursework, training, or professional experience
Skills:Technical writingEditingInformation architectureContent standardsContent analyticsExperimentationCollaboration
Languages:English
Tech Stack:PythonTypeScriptJavaScriptCI/CDVersion controlTestingLLMsAI-assisted reviewAI-powered systems

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn