Director - Compliance Issues Management

American Express
Phoenix, Charlotte
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Risk judgment","Analytical skills","Communication","Stakeholder management","Leadership"]

Lead oversight of financial crimes-related issues, remediations, and operational risk events across the Global Financial Crimes Compliance program. Report and drive governance with risk-based monitoring and challenge of issue closure packages, ensuring evidence quality, remediation outcomes, and root-cause analysis. Develop Issues Management colleagues, enhance IRE tool controls for data integrity, and synthesize portfolio insights to surface emerging systemic risks to senior management.

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FursaFursa
American Express
American Express
2 days ago

Director - Compliance Issues Management

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead oversight of financial crimes-related issues, remediations, and operational risk events across the Global Financial Crimes Compliance program. Report and drive governance with risk-based monitoring and challenge of issue closure packages, ensuring evidence quality, remediation outcomes, and root-cause analysis. Develop Issues Management colleagues, enhance IRE tool controls for data integrity, and synthesize portfolio insights to surface emerging systemic risks to senior management.
Location: Phoenix, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Director level

Key Responsibilities

  • •Lead GFCC oversight of financial crimes-related IREs with risk-based monitoring, effective challenge, and evidence-based conclusions.
  • •Oversee and challenge IRE closure packages, including adequacy of supporting evidence, remediation outcomes, and actions addressing root causes.
  • •Ensure IREs are identified, documented, risk-rated, and managed per enterprise standards; oversee remediation progress and escalate material concerns.
  • •Lead, coach, and develop Issues Management colleagues to promote sound risk judgment and high-quality execution.
  • •Synthesize monitoring and challenge results across the IRE portfolio to identify trends, root causes, emerging risks, and recurring systemic concerns.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kFinancial CoachingParental LeaveCounseling SupportLearning BudgetHybrid Work

Key Requirements

  • •7+ years of relevant experience in financial crimes compliance, issue management, operational risk, internal audit, control management, or related risk management.
  • •Strong knowledge of financial crimes risk management, including AML, sanctions, and/or anti-bribery and corruption, applied to risks, issues, controls, and remediations.
  • •Experience overseeing issue and remediation assessments, including control design and effectiveness, root cause analysis, and risk-based testing or review.
  • •Experience leading and developing risk, compliance, audit, or control professionals and providing oversight and challenge on complex work.
  • •Strong analytical, judgment, communication, and stakeholder management skills to synthesize complex information and escalate material risks.
Experience:Financial crimes complianceOperational riskInternal auditControl management
Education:Bachelor's
Skills:Risk judgmentAnalytical skillsCommunicationStakeholder managementLeadership

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn