NBC Universal

1 month ago

Staff Site Reliability Engineer (Collaboration Engineering)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Join NBCUniversal as a Staff Site Reliability Engineer for Collaboration Engineering, focusing on reliability, performance, security, and operational excellence of enterprise workplace collaboration and endpoint services globally. Lead SLIs/SLOs, observability, incident response, and automation to ensure high-quality collaboration experiences across Microsoft 365, endpoints, and AI-enabled tooling in a hybrid, enterprise environment.

Location: Orlando

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Define and maintain reliability engineering practices, capacity planning, performance tuning, resilience reviews, dependency mapping, and proactive risk reduction for critical collaboration journeys
•Own end-to-end reliability engineering, including SLIs/SLOs, incident response, and on-call governance for collaboration services (Teams, SharePoint/OneDrive, Exchange)
•Lead incident response for high-severity events, coordinating cross-team communications and producing blameless post-mortems with durable corrective actions
•Build and evolve observability for collaboration platforms through dashboards, telemetry standards, and synthetic monitoring aligned to user experience
•Engineer automation to reduce operational toil using PowerShell and APIs, establish reusable runbooks, and enable self-service patterns

Pay and Benefits

Perks:Health InsuranceDental401k

Key Requirements

•12+ years of experience in reliability engineering, systems engineering, DevOps, or large-scale collaboration/communications operations, including ownership of production services
•Deep expertise with collaboration platforms and ecosystems: Microsoft 365 (Teams, SharePoint Online, OneDrive, Exchange Online) and their dependencies (identity, endpoints, networking)
•Hands-on experience defining SLIs/SLOs, building observability (metrics/logs/traces), and operating an incident management program (on-call, severity model, communications, postmortems)
•Strong automation skills with PowerShell and APIs (Microsoft Graph preferred); ability to build tooling that improves reliability and reduces toil
•Experience with cloud identity and access (Microsoft Entra ID/Azure AD, Conditional Access, MFA, RBAC/PIM) and collaboration governance (Purview, DLP, retention, eDiscovery) preferred

Experience:12+ yearsEnterprise collaborationSaaSMicrosoft 365

Education:Bachelor's

Skills:PowerShellGraph APIPower PlatformMicrosoft Entra IDAzure ADIntuneJamf ProAzure Virtual DesktopWindows 365AutomationSecurityObservability

Languages:English

Tech Stack:PowerShellGraph APIMicrosoft 365TeamsSharePoint OnlineOneDriveExchange OnlineAzure ADIntuneJamf ProPower AutomateAzure Virtual DesktopWindows 365

Company Brief

NBC Universal

NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.

Industry: Film & Television

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York City, United States

Founded: 2004

Glassdoor: 4.0

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

NBC Universal

1 month ago

Staff Site Reliability Engineer (Collaboration Engineering)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Orlando

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Define and maintain reliability engineering practices, capacity planning, performance tuning, resilience reviews, dependency mapping, and proactive risk reduction for critical collaboration journeys
•Own end-to-end reliability engineering, including SLIs/SLOs, incident response, and on-call governance for collaboration services (Teams, SharePoint/OneDrive, Exchange)
•Lead incident response for high-severity events, coordinating cross-team communications and producing blameless post-mortems with durable corrective actions
•Build and evolve observability for collaboration platforms through dashboards, telemetry standards, and synthetic monitoring aligned to user experience
•Engineer automation to reduce operational toil using PowerShell and APIs, establish reusable runbooks, and enable self-service patterns

Pay and Benefits

Perks:Health InsuranceDental401k

Key Requirements

•12+ years of experience in reliability engineering, systems engineering, DevOps, or large-scale collaboration/communications operations, including ownership of production services
•Deep expertise with collaboration platforms and ecosystems: Microsoft 365 (Teams, SharePoint Online, OneDrive, Exchange Online) and their dependencies (identity, endpoints, networking)
•Hands-on experience defining SLIs/SLOs, building observability (metrics/logs/traces), and operating an incident management program (on-call, severity model, communications, postmortems)
•Strong automation skills with PowerShell and APIs (Microsoft Graph preferred); ability to build tooling that improves reliability and reduces toil
•Experience with cloud identity and access (Microsoft Entra ID/Azure AD, Conditional Access, MFA, RBAC/PIM) and collaboration governance (Purview, DLP, retention, eDiscovery) preferred

Experience:12+ yearsEnterprise collaborationSaaSMicrosoft 365

Education:Bachelor's

Skills:PowerShellGraph APIPower PlatformMicrosoft Entra IDAzure ADIntuneJamf ProAzure Virtual DesktopWindows 365AutomationSecurityObservability

Languages:English

Tech Stack:PowerShellGraph APIMicrosoft 365TeamsSharePoint OnlineOneDriveExchange OnlineAzure ADIntuneJamf ProPower AutomateAzure Virtual DesktopWindows 365

Company Brief

NBC Universal

Industry: Film & Television

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York City, United States

Founded: 2004

Glassdoor: 4.0

Website LinkedIn Glassdoor