Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Team support","Problem-solving"]

Deliver outstanding, engaging customer service in a fast-paced John Lewis shop. Help drive sales and profits using product knowledge and training, while keeping shop standards high through merchandising, stock availability, price ticketing, and cleanliness. Work flexibly across the store (till support, replenishment, shop-keeping) and spot improvements, resolve customer queries, and support accurate stock counts to protect profits.

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Waitrose & Partners
Waitrose & Partners
8 hours ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver outstanding, engaging customer service in a fast-paced John Lewis shop. Help drive sales and profits using product knowledge and training, while keeping shop standards high through merchandising, stock availability, price ticketing, and cleanliness. Work flexibly across the store (till support, replenishment, shop-keeping) and spot improvements, resolve customer queries, and support accurate stock counts to protect profits.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Place customers at the heart of everything you do by acknowledging, understanding needs, and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping.
  • •Deliver shop standards through displays, stock availability, cleanliness, and support accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Some experience in a customer-facing role is welcomed (training provided if not).
  • •Merchandising and product display experience is desirable.
Skills:CommunicationCustomer serviceTeam supportProblem-solving
Tech Stack:IT literacy

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn