Founding Strategic Projects Lead, AI Training

UserTesting
United States
Workplace: RemoteFull timeFunction: Education & TrainingExperience: 4+ yearsSkills: ["Communication","Problem-solving","Ownership","Analytical skills","Cross-functional collaboration"]

Own end-to-end delivery of AI training projects, starting from early customer scoping through successful execution. Partner with customers, internal stakeholders, and contributor communities to assess feasibility, timelines, operational requirements, pricing inputs, and project risks. Build sourcing and onboarding workflows, monitor operational metrics (quality, cost, retention, throughput), adjust plans proactively, and manage project economics while improving repeatable systems for long-term growth.

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FursaFursa
UserTesting
UserTesting
4 days ago

Founding Strategic Projects Lead, AI Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own end-to-end delivery of AI training projects, starting from early customer scoping through successful execution. Partner with customers, internal stakeholders, and contributor communities to assess feasibility, timelines, operational requirements, pricing inputs, and project risks. Build sourcing and onboarding workflows, monitor operational metrics (quality, cost, retention, throughput), adjust plans proactively, and manage project economics while improving repeatable systems for long-term growth.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end delivery of AI training projects from scoping through successful execution, assessing feasibility, timelines, operational requirements, pricing inputs, and risks.
  • •Develop and execute sourcing strategies for specialized contributor populations using the participant network, recruiting channels, partner partnerships, and other approaches.
  • •Recruit, onboard, and manage contributor communities, designing scalable workflows covering onboarding, task distribution, communications, quality assurance, escalations, and delivery.
  • •Monitor project performance using operational metrics (recruiting progress, activation, throughput, quality, cost, retention) and adjust plans to ensure outcomes.
  • •Continuously improve team operations by identifying opportunities to build repeatable processes and scalable systems that support long-term business growth.

Key Requirements

  • •4+ years leading complex, cross-functional projects in operations, strategic programs, consulting, AI training, marketplaces, expert networks, talent platforms, data operations, or similar fast-paced environments.
  • •Proven experience managing projects that involve large populations of external workforces (contractors, contributors, participants, experts). AI training or human data organizations is strongly preferred.
  • •Strong project management and analytical skills to manage multiple priorities, monitor operational metrics, and understand project economics.
  • •Demonstrated ownership and problem-solving in ambiguity, building processes from the ground up and balancing detailed execution with strategic thinking.
  • •Excellent written and verbal communication, partnering directly with customers and collaborating across cross-functional teams.
Experience:4+ yearsAI trainingMarketplacesConsultingExpert networksData operations
Skills:CommunicationProblem-solvingOwnershipAnalytical skillsCross-functional collaboration
Tech Stack:AI trainingAnnotationEvaluationsQuality assuranceReinforcement learning

Company Brief

UserTesting
Provides a user experience research platform that enables companies to capture on-demand video feedback, usability testing, and customer insights to improve products, websites, and digital experiences across design, product, and marketing teams.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn