Program Quality Lead (Onsite)

RTX
Rome
Workplace: OnsiteFull timeUSD 107,500 - 204,500 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 8+ yearsEducation: bachelorsSkills: ["Cross-functional leadership","Communication","Negotiation","Analytical problem-solving","Quality ownership"]

Serve as the lead quality representative for assigned customers and high-visibility aerospace/defense programs. Own customer quality performance through relationship management, issue resolution, and leading investigations with root-cause analysis and corrective/preventive actions. Represent quality in program reviews and risk assessments, monitor quality/reliability metrics, and lead major audits, readiness reviews, and closure of findings. Guide program quality engineers via coaching on standards and tools.

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FursaFursa
RTX
RTX
1 day ago

Program Quality Lead (Onsite)

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Last checked: 7 hours agoStatus: Live

Job Summary

Serve as the lead quality representative for assigned customers and high-visibility aerospace/defense programs. Own customer quality performance through relationship management, issue resolution, and leading investigations with root-cause analysis and corrective/preventive actions. Represent quality in program reviews and risk assessments, monitor quality/reliability metrics, and lead major audits, readiness reviews, and closure of findings. Guide program quality engineers via coaching on standards and tools.
Location: Rome
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Mid level

Key Responsibilities

  • •Act as the lead quality representative for assigned customers, owning relationship cadence, communication, and overall quality performance.
  • •Interpret and flow down customer-specific requirements into program documentation, production processes, and supplier expectations.
  • •Lead major investigations and systemic root cause analyses; coordinate cross-functional teams on corrective/preventive actions and customer responses.
  • •Partner with Program Management to represent quality in reviews, risk assessments, and strategic planning.
  • •Monitor and analyze key quality and reliability metrics; lead major customer audits/readiness reviews and drive closure of audit findings.

Pay and Benefits

Salary: USD 107,500 - 204,500 annually
Perks:MedicalDentalVisionLife Insurance401kFlexible SpendingLong-term DisabilityParental LeavePaid LeaveHolidaysEmployee AssistanceLearning Budget

Key Requirements

  • •Typically requires a University Degree and at least 8 years of relevant experience, or an Advanced Degree with at least 5 years.
  • •Strong understanding of root cause analysis, corrective action tools, and quality systems such as ISO 9001 and AS9100.
  • •Proven experience in customer-facing quality roles within aerospace, defense, or similarly regulated industries.
  • •Knowledge of quality methods/tools (e.g., PPAP, AS9102, APQP) is preferred.
  • •Strong leadership presence and ability to drive systemic improvements without direct authority.
Experience:8+ yearsAerospaceDefenseRegulated industries
Education:Bachelor's
Skills:Cross-functional leadershipCommunicationNegotiationAnalytical problem-solvingQuality ownership
Tech Stack:ISO 9001AS9100PPAPAS9102APQP

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website