Director, Global Programs

Braze
New York
Workplace: HybridFull timeUSD 153,000 - 215,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Leadership","Coaching","Performance management"]

Lead global program operations supporting Solutions Consulting worldwide, including Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. Manage a team across AMER, EMEA, and APAC while setting priorities, resolving cross-functional dependencies, and establishing operating cadence and executive reporting. Drive consistent methodology and quality for enterprise value and RFP responses, and scale org structure and hiring plans to match business growth.

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Braze
Braze
2 days ago

Director, Global Programs

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Job Summary

Lead global program operations supporting Solutions Consulting worldwide, including Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. Manage a team across AMER, EMEA, and APAC while setting priorities, resolving cross-functional dependencies, and establishing operating cadence and executive reporting. Drive consistent methodology and quality for enterprise value and RFP responses, and scale org structure and hiring plans to match business growth.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.
  • •Oversee value consulting to ensure enterprise business cases and ROI narratives are consistent in methodology and quality across regions.
  • •Direct proposal and RFP strategy to ensure timely, accurate responses that consistently reflect Braze’s positioning across regions.
  • •Establish program management resourcing, process, visibility, structure, and reporting cadence for cross-functional initiatives across the broader Solutions org.
  • •Oversee Partnership Solutions and regional GSP Solutions Consultant leads, align cross-functional priorities with Sales/Solutions/PMM/Partnerships leadership, and report program impact via executive metrics.

Pay and Benefits

Salary: USD 153,000 - 215,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveLearning BudgetEquityRetirement

Key Requirements

  • •8+ years in Solutions Consulting, program/business operations, or a related client-facing B2B SaaS role, with 4+ years managing managers or multi-team organizations.
  • •Experience leading diverse, cross-functional teams across value consulting, proposal/RFP, program management, and partnerships toward a shared operating rhythm.
  • •Strong program management fundamentals, including prioritization, resourcing, and executive-level reporting.
  • •Familiarity with value engineering/ROI methodology and enterprise RFP processes.
  • •Ability to operate across time zones/regions (AMER, EMEA, APAC) with comfort presenting to senior/executive leadership.
Experience:8+ yearsB2B SaaS
Skills:CommunicationStakeholder managementLeadershipCoachingPerformance management
Languages:English

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn