Customer Service Associate (Houston, TX, US, 77032)

Halliburton
Houston
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Organizational skills"]

Under strict supervision, process customer orders and related requisitions for North America Land and Latin America, ensuring accuracy and timely completion. Manage customer relationships by receiving and processing orders, providing proactive status updates, and coordinating delivery schedules. Serve as the primary liaison across customers, affiliates, field PSL personnel, sales, manufacturing, procurement, and logistics, including order tracking, invoicing/shipping documentation, and export compliance support.

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Halliburton
Halliburton
4 hours ago

Customer Service Associate (Houston, TX, US, 77032)

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Last checked: 4 hours agoStatus: Live

Job Summary

Under strict supervision, process customer orders and related requisitions for North America Land and Latin America, ensuring accuracy and timely completion. Manage customer relationships by receiving and processing orders, providing proactive status updates, and coordinating delivery schedules. Serve as the primary liaison across customers, affiliates, field PSL personnel, sales, manufacturing, procurement, and logistics, including order tracking, invoicing/shipping documentation, and export compliance support.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Process customer orders and related requisitions for North America Land and Latin America, ensuring accuracy and timeliness.
  • •Manage customer relationships by receiving and processing orders, providing proactive updates, and coordinating delivery schedules.
  • •Act as the primary liaison between customers and internal/external teams (affiliates, field PSL personnel, sales, manufacturing, procurement, and logistics) to support on-time delivery.
  • •Create invoices and shipping documentation and facilitate movement of materials to support PSL operations.
  • •Perform data inquiries to track order status and material availability, coordinate cross-center/vendor-supplied orders, monitor shipments, and support export compliance with the Law Department.

Key Requirements

  • •Bilingual proficiency in Spanish and English is preferred.
  • •High School Diploma or GED is required.
  • •Strong customer service, communication, and organizational skills are required.
  • •Ability to process customer orders and related requisitions accurately and timely under supervision.
  • •Experience coordinating orders, shipments, and delivery schedules is a plus.
Education:High School
Skills:Customer serviceCommunicationOrganizational skills
Languages:SpanishEnglish

Company Brief

Halliburton
Provides oilfield services and products to the energy industry, including drilling, evaluation, completion, production and well intervention technologies, as well as engineering and project management solutions for oil and gas operators worldwide.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1919
WebsiteLinkedIn