Data Center Technician

AMD
Hong Kong
Workplace: RemotePart timeHKD 240,240 - 343,200 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsSkills: ["Advanced troubleshooting","Root cause analysis","Escalation ownership","Process compliance","Communication"]

Ensure high availability of enterprise and HPC data center systems by performing installation, configuration, maintenance, and decommissioning of servers, storage, networking, and GPU platforms. Serve as a Level 2 escalation point for complex incidents, conducting advanced hardware diagnostics, root cause analysis, and component-level repairs. Maintain accurate ticketing documentation, monitor infrastructure health, and drive continuous improvement through SOPs, troubleshooting guides, and knowledge sharing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AMD
AMD
20 hours ago

Data Center Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Ensure high availability of enterprise and HPC data center systems by performing installation, configuration, maintenance, and decommissioning of servers, storage, networking, and GPU platforms. Serve as a Level 2 escalation point for complex incidents, conducting advanced hardware diagnostics, root cause analysis, and component-level repairs. Maintain accurate ticketing documentation, monitor infrastructure health, and drive continuous improvement through SOPs, troubleshooting guides, and knowledge sharing.
Location: Hong Kong
Workplace: Remote
Employment Type: Part time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Perform installation, configuration, maintenance, and decommissioning of servers, storage systems, networking equipment, GPU platforms, and supporting infrastructure.
  • •Execute hardware diagnostics and root cause analysis for server, network, storage, and accelerator-related issues.
  • •Troubleshoot complex hardware and firmware failures; replace components and validate systems while following approved procedures.
  • •Serve as a Level 2 escalation resource for unresolved incidents, analyzing logs/alerts, coordinating with engineering/vendors, and documenting actions in ticketing systems.
  • •Support rack integration, cabling, power validation, inventory management, environmental monitoring, compliance with safety/change standards, and on-call operational response as required.

Pay and Benefits

Salary: HKD 240,240 - 343,200 annually

Key Requirements

  • •Associate degree in Information Technology, Computer Engineering, Electronics, or equivalent experience.
  • •3+ years of experience supporting enterprise data center environments.
  • •Strong understanding of server hardware, storage systems, networking technologies, and operating systems.
  • •Experience troubleshooting hardware failures and performing component-level repairs.
  • •Familiarity with ticketing systems, asset management, and change control processes; ability to follow detailed procedures and communicate clearly.
Experience:3+ years
Skills:Advanced troubleshootingRoot cause analysisEscalation ownershipProcess complianceCommunication
Languages:En-us
Tech Stack:ServersStorage systemsNetworkingGPULinuxWindowsHardware diagnosticsFirmwareTicketing systemsAsset managementChange controlSOPsMonitoring tools

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn